kconkling Posted April 7, 2019 Share Posted April 7, 2019 Making web buttons and nav bar for client. This is the 2nd time I've gotten an unhandled exception today, then I lose what I started with. I try to remember to save ever so often, but only after 5 buttons I got this again. This time has to do with getting assets I've saved. I do always fill out the exception message along with my email, but I never hear anything back. Also, I saved a bunch of icons in assets and they did work, but now when I click on the dropdown I made, it doesn't do anything. I love this program, but I can't continue working like this. Also, is there a "save as" function? Thank you Quote Link to comment Share on other sites More sharing options...
HVDB Photography Posted April 7, 2019 Share Posted April 7, 2019 I think this could be .NET frame related ? Quote Affinity Photo 2.3.1 Laptop MSI Prestige PS42 Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz - RAM 16,0 GB Link to comment Share on other sites More sharing options...
Staff Dan C Posted April 7, 2019 Staff Share Posted April 7, 2019 Hi kconkling Sorry to hear this, firstly I recommend checking your graphics card drivers and Windows 10 are up to date. I'm going to need your crash logs to look into this, please open Windows Run (Windows Key + R or Right-click on the start menu and select Run) then copy and paste the following and press OK: %appdata%\Affinity\Designer\1.0\CrashReports Please attach the most recent 2 or 3 crash reports to your reply! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
kconkling Posted April 7, 2019 Author Share Posted April 7, 2019 I did what you said Dan and that folder was empty. I do send the crash reports in as they happen. Anything else I can do? Quote Link to comment Share on other sites More sharing options...
kconkling Posted April 8, 2019 Author Share Posted April 8, 2019 I think I figured it out! All my web elements were saved at 300 dpi...no idea why? Thank you anyway! Dan C 1 Quote Link to comment Share on other sites More sharing options...
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