So tired of losing work due to unhandled exceptions

[kconkling]

Making web buttons and nav bar for client.  This is the 2nd time I've gotten an unhandled exception today, then I lose what I started with.  I try to remember to save ever so often, but only after 5 buttons I got this again.  This time has to do with getting assets I've saved.  I do always fill out the exception message along with my email, but I never hear anything back.  Also, I saved a bunch of icons in assets and they did work, but now when I click on the dropdown I made, it doesn't do anything.  I love this program, but I can't continue working like this.  Also, is there a "save as" function?  Thank you

 

[HVDB Photography]

I think this could be  .NET frame related ?

[Dan C]

Hi kconkling

Sorry to hear this, firstly I recommend checking your graphics card drivers and Windows 10 are up to date.

I'm going to need your crash logs to look into this, please open Windows Run (Windows Key + R or Right-click on the start menu and select Run) then copy and paste the following and press OK:

%appdata%\Affinity\Designer\1.0\CrashReports

Please attach the most recent 2 or 3 crash reports to your reply!

[kconkling]

I did what you said Dan and that folder was empty.  I do send the crash reports in as they happen.  Anything else I can do?

[kconkling]

I think I figured it out!  All my web elements were saved at 300 dpi...no idea why?  Thank you anyway!