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Posted

I am in the process of transitioning from Mac to Windows. I have attached a screenshot of my Payment verification as well as Mac App Store Purchases of your software. Is there any way to get a Windows product key? 

Affinity BY Serif Mac App Store.png

Affinity By Serif PayPal blurred.png

Posted

Hi, welcome to the Affinity forums!

Each licence is platform/OS-specific and there is no method of transferring any licence from one platform to a different one.  Unfortunately, you will have to buy a Windows licence, therefore for each of the Affinity products you wish to use on your new Windows computer.

Jeff

Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770.

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.

  • Staff
Posted

As Jeff says, you need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. It would not be possible to swap from one to the other.

 
 
  • 2 weeks later...
Posted

That's quite disappointing to have to buy a brand new license. I get that the numbers are seperate and all but I would think proof of purchase would be good enough to swap OS. I'm not asking to leave it active on both OS, I thought it would be just simply deactivating the MacOS version and getting a key for the Windows version. I can even send the non blurred version to an official email. 

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