Affinity Book

[WMEM]

Hello,

on October, 24 i ordered Affinity Workbook and paid via Paypal.
On October, 31 2018 i got an email from the Affinity Shop that my order is on its way.
Now its November 14 2018, and i didn't get my book. My account says my order is finished.
So may i ask is there a problem with the delivery ?
Thank you very much for any reply

Greetings W. Mellert

Edited November 14, 2018 by WMEM
Clear Mail Adress

[StevenS]

Hi Werner,

Welcome to the Affinity forum.

Unfortunately we did not anticipate the offer being as popular as it was, and we ran out of stock of the Workbook, please accept our sincere apologies for the delay.

I am unsure as to the exact details of your order, but if you could please send an email to affinityorders@serif.com with you Order Number, the team there will be able to update you on the current status of your order.

[WMEM]

Hi,

yes thank you for your reply. I didn't found an Email Adress, so i posted here, because i'm not a Twitter nor a Facebook user.
I try to send a mail to that adress
Thank you for your help and support.

Greetings Werner

 

[Alfred]

I strongly recommend that you edit your first post to this thread and change the topic title to something like ‘Affinity Designer/Photo Workbook Order’. If you leave it as is (showing your email address) you’re likely to attract the attention of spammers.