Christopher O'Toole Posted September 28, 2018 Share Posted September 28, 2018 Does anyone know what is going wrong when affinity photo is supposedly developing for like 10 minutes and so you force quit it, and it refuses to force quit? Quote Link to comment Share on other sites More sharing options...
Dan C Posted October 2, 2018 Share Posted October 2, 2018 Hi Christopher O'Toole, Welcome to the forums Firstly, allow me to apologise for the delayed response. Could you please confirm your PC specs, including the OS you're running and the model of camera your RAW file originates from? Does the crash error message ever appear, or does the program simply hang? Christopher O'Toole 1 Quote Link to comment Share on other sites More sharing options...
John Rostron Posted October 2, 2018 Share Posted October 2, 2018 What happens if you run the task manager (or the Mac equivalent) at the same time. It helps if you have them both in non-overlapping windows. John Christopher O'Toole 1 Quote Windows 11, Affinity Photo 2.4.2 Designer 2.4.2 and Publisher 2.4.2 (mainly Photo). CPU: Intel Core i5 8500 @ 3.00GHz. RAM: 32.0GB DDR4 @ 1063MHz, Graphics: 2047MB NVIDIA GeForce GTX 1050 Link to comment Share on other sites More sharing options...
Christopher O'Toole Posted October 14, 2018 Author Share Posted October 14, 2018 Dan, I run macOS High Sierra Version 10.13.6 and my files are .CR2 files from a Canon Rebel SL2 D200, and no crash message ever appears because it never technically "crashes", it just won't open or quit. Quote Link to comment Share on other sites More sharing options...
Christopher O'Toole Posted October 14, 2018 Author Share Posted October 14, 2018 John, I don't know I'll have to look into it. John Rostron 1 Quote Link to comment Share on other sites More sharing options...
firstdefence Posted October 14, 2018 Share Posted October 14, 2018 Sometimes quitting from Activity Monitor seems to do the trick. Start Activity Monitor: (⌘ + Space then type "Act" and press enter) Look for Affinity Photo in the List or just type "aff" in the search bar (top right) to narrow the list. Double-Click Affinity Photo In the window that pops up Click on the Quit button Christopher O'Toole 1 Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Christopher O'Toole Posted October 14, 2018 Author Share Posted October 14, 2018 firstdefence thanks! firstdefence 1 Quote Link to comment Share on other sites More sharing options...
Dan C Posted October 16, 2018 Share Posted October 16, 2018 On 10/14/2018 at 9:39 PM, Christopher O'Toole said: .CR2 files from a Canon Rebel SL2 D200 These aren't supported by the Serif Labs RAW engine and may be what's causing the crashing. Could you please switch to Apples Core RAW engine by selecting the Assistant Manager, then Develop Assistant and change the RAW engine dropdown; It may also help to change your Display in settings, open Affinity Photo>Preferences>Performance and change the Display dropdown to Metal. Let me know if either of these help! Christopher O'Toole 1 Quote Link to comment Share on other sites More sharing options...
Christopher O'Toole Posted October 19, 2018 Author Share Posted October 19, 2018 Dan C Thanks! Quote Link to comment Share on other sites More sharing options...
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