Wosven Posted September 24, 2018 Posted September 24, 2018 Win 7. APub .133 Each time I close the app, a crash message is shouwn (it was reported for the previous bêta).
Staff Pauls Posted September 25, 2018 Staff Posted September 25, 2018 When that dialog is visible could you navigate to the following folder %appdata%g\Affinity\Publisher\1.0 (Beta)\CrashReports And upload the newest .dmp file to here please
Typo998 Posted September 25, 2018 Posted September 25, 2018 It's happened sometime for me too if I don't save the document and closing APub.
Wosven Posted October 5, 2018 Author Posted October 5, 2018 There's no file in the folder. The hu… funy part is I have crash report that the Crash report app' stopped functionning and same message for the Help if it was opened when I closed APub. Perhaps it only happen after a long time with APub open, since I can't reproduce this now after opening and closing the app, opening and closing the app and a document, opening and closing the app and a document after switching to sleep mode… I'll look in the folder next time it happens.
Wosven Posted October 8, 2018 Author Posted October 8, 2018 Hi @Pauls This time, working on file and having the application opened longer did it, but there's no crash report. The first message is Help, and then APub, but I suppose it's because Help close faster than APub. If the error event messages can help: crash_APub.txt crash_Help.txt And an older one for the Crash report crash: crash_CrashReport.txt
Staff Pauls Posted October 8, 2018 Staff Posted October 8, 2018 @Wosven - thanks for those. Can you confirm the exact operating system version number you are using ? Also can you give us a screenshot of the workspace layout you typically have prior to closing the application down. I suspect it's a configuration issue with your system - do you keep it up to date with patches?
Wosven Posted October 8, 2018 Author Posted October 8, 2018 Hi, I'm on Windows 7. And here my usual setting of APub
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