DARREN138 Posted July 21, 2018 Share Posted July 21, 2018 when I open the app I only get a toolbar not the full screen Quote Link to comment Share on other sites More sharing options...
R C-R Posted July 22, 2018 Share Posted July 22, 2018 It would help if you started by telling us which app & which OS you are using. Gabe and DARREN138 1 1 Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
DARREN138 Posted July 23, 2018 Author Share Posted July 23, 2018 thank you for the reply,i know nothing about computers,I have a new MacBook Pro and I think I've the latest os Sierra and I downloaded the affinity photo app off the App Store about a week ago so I assume its the latest version, sorry if thats a bit vague but I truly do not know a thing about computers Quote Link to comment Share on other sites More sharing options...
R C-R Posted July 23, 2018 Share Posted July 23, 2018 13 minutes ago, DARREN138 said: thank you for the reply,i know nothing about computers,I have a new MacBook Pro and I think I've the latest os Sierra and I downloaded the affinity photo app off the App Store about a week ago so I assume its the latest version, sorry if thats a bit vague but I truly do not know a thing about computers OK. After you open the app, what do you do next? DARREN138 1 Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
DARREN138 Posted July 23, 2018 Author Share Posted July 23, 2018 nothing because theres nothing there only the top toolbar Quote Link to comment Share on other sites More sharing options...
smadell Posted July 23, 2018 Share Posted July 23, 2018 First things first - look at the very top left of your monitor. There’s an apple at the left. What’s the very next word(s) in the menu bar? Does it say Finder? Or, something else? DARREN138 1 Quote Affinity Photo 2, Affinity Publisher 2, Affinity Designer 2 (latest retail versions) - desktop & iPad Culling - FastRawViewer; Raw Developer - Capture One Pro; Asset Management - Photo Supreme Mac Studio with M2 Max (2023}; 64 GB RAM; macOS 13 (Ventura); Mac Studio Display - iPad Air 4th Gen; iPadOS 17 Link to comment Share on other sites More sharing options...
DARREN138 Posted July 23, 2018 Author Share Posted July 23, 2018 if I click on the affinity app its affinity photos Quote Link to comment Share on other sites More sharing options...
R C-R Posted July 23, 2018 Share Posted July 23, 2018 2 minutes ago, DARREN138 said: nothing because theres nothing there only the top toolbar On the File menu (the third item from the left at the top of the screen) choose New. The next window that pops up should be titled "New Document." Click the "OK" button at the bottom of that window. What do you see now? DARREN138 1 Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
smadell Posted July 23, 2018 Share Posted July 23, 2018 Don't know how or why this would be an issue, but try going to the VIEW menu and choosing "Toggle UI" at the very bottom of the menu. Does that make thing appear or disappear? Quote Affinity Photo 2, Affinity Publisher 2, Affinity Designer 2 (latest retail versions) - desktop & iPad Culling - FastRawViewer; Raw Developer - Capture One Pro; Asset Management - Photo Supreme Mac Studio with M2 Max (2023}; 64 GB RAM; macOS 13 (Ventura); Mac Studio Display - iPad Air 4th Gen; iPadOS 17 Link to comment Share on other sites More sharing options...
DARREN138 Posted July 23, 2018 Author Share Posted July 23, 2018 a screen popped up saying untitled but its separated and not a complete interface Quote Link to comment Share on other sites More sharing options...
smadell Posted July 23, 2018 Share Posted July 23, 2018 1) Is "Separated Mode" checked on the Window menu. If it is, choose it to UN-check it. 2) Did you try choosing "Toggle UI"on the View menu? DARREN138 1 Quote Affinity Photo 2, Affinity Publisher 2, Affinity Designer 2 (latest retail versions) - desktop & iPad Culling - FastRawViewer; Raw Developer - Capture One Pro; Asset Management - Photo Supreme Mac Studio with M2 Max (2023}; 64 GB RAM; macOS 13 (Ventura); Mac Studio Display - iPad Air 4th Gen; iPadOS 17 Link to comment Share on other sites More sharing options...
firstdefence Posted July 23, 2018 Share Posted July 23, 2018 You have Affinity Photo in separated Mode, Go to Window > Separated Mode and if you see a tick and the side of it click it to make the tick disappear. DARREN138 1 Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
R C-R Posted July 23, 2018 Share Posted July 23, 2018 2 minutes ago, DARREN138 said: a screen popped up saying untitled but its separated and not a complete interface OK. First, on the Window menu (just to the left of the Help menu) if "Separated Mode" is ticked, untick that. Then, if you still do not have the tools, toolbar, & so on, tap the Tab key on your keyboard once. What do you see now? DARREN138 1 Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
DARREN138 Posted July 23, 2018 Author Share Posted July 23, 2018 Thank you smadellit was on separated mode and I've now unchecked it and it looks like what I was expecting, know I just need to learn how to edit photos lol Quote Link to comment Share on other sites More sharing options...
smadell Posted July 23, 2018 Share Posted July 23, 2018 Can't help you with that one unless you've got a few months (years?) and a lot of patience. It's always nice to solve a puzzle, though! DARREN138 1 Quote Affinity Photo 2, Affinity Publisher 2, Affinity Designer 2 (latest retail versions) - desktop & iPad Culling - FastRawViewer; Raw Developer - Capture One Pro; Asset Management - Photo Supreme Mac Studio with M2 Max (2023}; 64 GB RAM; macOS 13 (Ventura); Mac Studio Display - iPad Air 4th Gen; iPadOS 17 Link to comment Share on other sites More sharing options...
DARREN138 Posted July 23, 2018 Author Share Posted July 23, 2018 Thank you everyone, told you I was a complete beginner now all I HAVEto do is learn how to use a computer and edit photos lol Quote Link to comment Share on other sites More sharing options...
smadell Posted July 23, 2018 Share Posted July 23, 2018 One more thing. Even if you were Separated Mode, you should have seen something! Take a look at the View menu. Make sure that you have Show Tools, Show Toolbar, and Show Context Toolbar checked. Also, make sure that you don't have the Studio hidden. DARREN138 1 Quote Affinity Photo 2, Affinity Publisher 2, Affinity Designer 2 (latest retail versions) - desktop & iPad Culling - FastRawViewer; Raw Developer - Capture One Pro; Asset Management - Photo Supreme Mac Studio with M2 Max (2023}; 64 GB RAM; macOS 13 (Ventura); Mac Studio Display - iPad Air 4th Gen; iPadOS 17 Link to comment Share on other sites More sharing options...
DARREN138 Posted July 23, 2018 Author Share Posted July 23, 2018 Thank you I was about to say Ive just lost the toolbar but then read your post, hope this photo editing is easy its my new hobby !!!!!! Quote Link to comment Share on other sites More sharing options...
R C-R Posted July 23, 2018 Share Posted July 23, 2018 4 minutes ago, DARREN138 said: Thank you I was about to say Ive just lost the toolbar but then read your post, hope this photo editing is easy its my new hobby !!!!!! Yet another thing that can trip you up is the last item in the View menu shown in the screenshot @smadell just posted, the one named "Toggle UI." By default, the keyboard Tab key is assigned to this function, so if you hit that key by accident, it will hide everything except the document window -- no tools, no Studio panels, no toolbars! Hit it again to toggle them back into view. All these view options can be very useful when you want to hide or show various parts of the User Interface (what "UI" is short for in that menu item) but they can be very confusing if you are not aware they exist & can be triggered accidentally by keyboard shortcuts. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
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