kandidkush Posted June 30, 2018 Share Posted June 30, 2018 Hi, I was recently experimenting with making adjustments to my Paint Brush tool under the "more" tab next to the "hardness" selector. After unsuccessfully creating a new brush, I reset the options. Now the brush tool does absolutely nothing. Doesn't work in masks, doesn't work by simply trying to paint different colors. Ive triple checked everything, opacity is 100%, flow 100%, Hardness adjustments, etc etc. I even uninstalled and re-downloaded the program to find that the brush tool is still not working. I attached a screen shot of the Brush "More" tab opened to see if that helps. Anyone have any suggestions? Thank you! Quote Link to comment Share on other sites More sharing options...
- S - Posted July 1, 2018 Share Posted July 1, 2018 Try these steps: 1) Go to Edit > Preferences > Miscellaneous > 'Reset Brushes' 2) Select the Paint Brush tool in the left-hand toolbar 3) In the Brushes panel, select one of the basic round brushes so that it's highlighted in blue (if the Brushes panel isn't visible go to View > Studio > Brushes) 4) Click the More button in the top context bar 5) Do the brush settings look normal now like in the below screenshot? Leigh 1 Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted July 1, 2018 Staff Share Posted July 1, 2018 Also make sure that you have 'Protect Alpha' unticked in the Context menu at the bottom - this can sometimes catch people out. kagosage 1 Quote Link to comment Share on other sites More sharing options...
elephant999 Posted July 1, 2018 Share Posted July 1, 2018 please help that picture above showing the brushes panel i do not see at all even when i click the brush ... why is that ... it was an issue i had when purchasing the program ... i cant see any option for brush strokes color etc. Quote Link to comment Share on other sites More sharing options...
elephant999 Posted July 1, 2018 Share Posted July 1, 2018 nvm figured it out had to reset studio, that was a pain, here's what i did for any further people who are stuck on this go to : view-->studio---> reset studio Leigh 1 Quote Link to comment Share on other sites More sharing options...
kandidkush Posted July 2, 2018 Author Share Posted July 2, 2018 Awesome, Thanks for the help guys! Quote Link to comment Share on other sites More sharing options...
elephant999 Posted July 2, 2018 Share Posted July 2, 2018 have another issue … is it not possible to have both the affinity photo and design ? I bought both of them and when I use one it work fine but when I go to use the other it say invalid product key even though I just used it a few days ago … so I reinstalled it put the products key in blah blah blah … then wanted to use affinity design and the same thing came up ! I don't want to have to keep reinstalling the software when I switch over from one to another please help ! Quote Link to comment Share on other sites More sharing options...
Alfred Posted July 2, 2018 Share Posted July 2, 2018 1 hour ago, elephant999 said: have another issue … is it not possible to have both the affinity photo and design ? I bought both of them and when I use one it work fine but when I go to use the other it say invalid product key even though I just used it a few days ago … so I reinstalled it put the products key in blah blah blah … then wanted to use affinity design and the same thing came up ! I don't want to have to keep reinstalling the software when I switch over from one to another please help ! By default, each app installs to its own folder. If you’re choosing a custom folder, make sure you don’t put both apps in the same one. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
olofdimdag Posted June 18, 2021 Share Posted June 18, 2021 Thank you so much!!! I had the exact same problem and it was the 'protect alpha'-box that was checked by mistake. Have a great day and thank again! Quote Link to comment Share on other sites More sharing options...
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