Jump to content
You must now use your email address to sign in [click for more info] ×

Recommended Posts

The problem started when about a week ago, I downloaded the latest drivers for the GPU, I downloaded the beta ones what happened next that the laptop started to freeze, after a bit of tinkering it started to work again. Then next day I switched the laptop on and then right after the startup the login screen flashed and then there was the Black Screen.my friend has told me that it was the graphic driver problem.i have also searched on the internet and I have found some of the graphic driver websites.can you tell can I trust that websites or not.

Link to comment
Share on other sites

  • Staff

Hi Gaurav202mehta,


Welcome to the Forums :)


I have never heard of these websites. I'd recommend getting your driver directly from your GPU manufacturers website.




Please tag me using @ in your reply so I can be sure to respond ASAP.

Link to comment
Share on other sites

5 hours ago, Gaurav202mehta said:

what are the GPU manufacturers websites can you give me the brief explanation about that and can you please tell where I have to download the driver and if you know any of the resources can you please mention.



In order to be able to answer this and possibly help you we need to know many more details about your computer: manufacturer, model (number or name), what GPU, even the Operating System, RAM, CPU, type and size of hard drive, etc., etc..


You wrote in your original post that you downloaded the latest drivers for the GPU, I downloaded the beta ones.  Where did you download them from?  If it was not the manufacturer's site you could have downloaded an "unofficial" driver, not approved by the manufacturer.


The more information you can give us the more likely we will be able to at least offer some advice.



Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.5) version 1 and all three version 2 apps.

Link to comment
Share on other sites

22 hours ago, Gaurav202mehta said:

I downloaded the latest drivers for the GPU, I downloaded the beta ones ...

Beta software, whatever the source, is likely to have issues (bugs, instabilities, conflicts, security vulnerabilities, etc.) -- that's why it is still in the beta testing phase of development.  For this reason it is generally not a good idea to install it on a computer you depend on for anything important, even if it is from a trusted source like a manufacturer's web site.


This is even more important for device drivers because they run at the system level, where they can affect much more than application or user level software.

All 3 1.10.6, & all 3 V21.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.6; Affinity Designer 1.10.6; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

I purchased Pinnacle Studio for video editing. When I went to preview a video it would render a few frames and then freeze while continuing to scrub along. If I would stop and start again it would do the same, render a few frames and freeze. I knew something was wrong so I went into device manager and found that I had both Intel Graphics and Nvidia Graphics enabled. I disabled Intel Graphics and everything worked fine. I have read that having both enabled is common on laptops but obviously can cause problems with programs.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.