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Color picker not working correctly


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Hey jacki3wrfsef,

 

It seems to be working fine for me. I pick a colour and select the Paint Brush Tool and it paints with my picked colour. I'm not really sure where they are going wrong. Also, I'm not aware of any operations that cannot be done with an Apple Pencil but it would have been nice if the person leaving the review would have mentioned them so we could fix it.

 

We can try and respond to the review and get some more info, so thanks for pointing it out :)

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24 minutes ago, Chris B said:

Hey jacki3wrfsef,

 

It seems to be working fine for me. I pick a colour and select the Paint Brush Tool and it paints with my picked colour. I'm not really sure where they are going wrong. Also, I'm not aware of any operations that cannot be done with an Apple Pencil but it would have been nice if the person leaving the review would have mentioned them so we could fix it.

 

We can try and respond to the review and get some more info, so thanks for pointing it out :)

Great, thank you Chris.

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  • 2 years later...
  • 2 months later...

It was my fault, user error. After some research I realized I created the document with the wrong document color profile.

Here is a screenshot in case it helps another user.

The HDR setting was causing it to not sample the shades correctly.

1557881557_ScreenShot2020-07-04at7_23_48AM.png.06bc064d15e54deae7806baf6488f5dd.png

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