John Rostron Posted August 23, 2017 Share Posted August 23, 2017 I have used Revo Uninstaller in the past and found that it works well. Quote Windows 10, Affinity Photo 1.10.5 Designer 1.10.5 and Publisher 1.10.5 (mainly Photo), now ex-Adobe CC CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630 Link to comment Share on other sites More sharing options...
DucksEverywhere Posted August 23, 2017 Author Share Posted August 23, 2017 Hello all, HALLELUJAH! It works! The solution for me was to run that Microsoft Add/Remove Programs troubleshooter. It detected Affinity, and uninstalled it successfully. That then allowed me to run the Affinity installer and install it flawlessly. I also downloaded the Revo Uninstaller while I was waiting on the troubleshoooter, Revo showed Affinity and I'm sure it would have uninstalled it successfully if the Microsoft one hadn't. Thank you all for your help, Callum Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted August 23, 2017 Share Posted August 23, 2017 Great to hear! Happy (Affinity) Designing! Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
toltec Posted August 23, 2017 Share Posted August 23, 2017 Well done! Pleased to hear you sorted it in the end Quote Windows PCs. Photo and Designer, latest non-beta versions. Link to comment Share on other sites More sharing options...
Sjoerd Posted January 17, 2020 Share Posted January 17, 2020 Had also a problem with updating Affinity photo. The MSI file was missing... Using the remover tool from Microsoft solved it: https://support.microsoft.com/nl-nl/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed Thanks! Quote Link to comment Share on other sites More sharing options...
BarbaraD Posted March 25, 2020 Share Posted March 25, 2020 OMG, thank you so much - the remover tool from Microsoft was a life saver! I was desperate to find a way to update! OMG, thank you so much - the remover tool from Microsoft was a life saver! I was desperate to find a way to update! Quote Link to comment Share on other sites More sharing options...
Woxy Posted September 14, 2022 Share Posted September 14, 2022 emmrecs01 This https://support.microsoft.com/en-gb/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed worked like a charm. I used microsoft´s program. I used it for affinity photo. Had trouble to install update with the same problem as started this thread. I also couldn´t uninstall affinity photo. Microsoft app helped to uninstall and then new version worked. Quote Link to comment Share on other sites More sharing options...
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