Graad085 Posted July 24, 2017 Share Posted July 24, 2017 Hei I've got the following problem: I'm not able to open a RAW File from my DJI Mavic Drone. It open only a black picture and if I tap on "develope" the app crashes and closes. Can you pls help me? How can I fix this problem? Thank you. Greets Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted July 24, 2017 Staff Share Posted July 24, 2017 Hi Graad085, This has come up before on the forums here This is a known issue. The iPad App uses the Apple RAW engine and as such Apple would need to update the engine to include support for this RAW file. Quote Link to comment Share on other sites More sharing options...
Graad085 Posted July 24, 2017 Author Share Posted July 24, 2017 What does it mean in future? Can you don't fix this from your view (Affinity). Is it known, that Apple will fix something like this? Has anybody tested iOS 11 and does it work? Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted July 25, 2017 Staff Share Posted July 25, 2017 22 hours ago, Graad085 said: What does it mean in future? Can you don't fix this from your view (Affinity). Is it known, that Apple will fix something like this? Has anybody tested iOS 11 and does it work? We can't fix it from this end. As Affinity is using the Apple RAW engine, we need them to add support for this camera/file. Other apps will be using their own or a different RAW engine. Quote Link to comment Share on other sites More sharing options...
Graad085 Posted July 25, 2017 Author Share Posted July 25, 2017 23 minutes ago, stokerg said: We can't fix it from this end. As Affinity is using the Apple RAW engine, we need them to add support for this camera/file. Other apps will be using their own or a different RAW engine. So it means for this file I'm not able to use Affinity. Or does it exist an App for iPad to convert the Mavic RAW in a suitable file? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted July 25, 2017 Staff Share Posted July 25, 2017 Hi Graad085, Here's the current list of RAW formats supported by iOS 10. As sson as Apple adds support for DJI drones you can use your RAW files with Affinity Photo for iPad. Apple does update the list frequently as its RAW engine is used on both on macOS and iOS default apps (where applicable). Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
donka Posted July 25, 2017 Share Posted July 25, 2017 I would imagine DJI RAW support will be along soon since their drones are gaining in popularity. In the meantime, it may be worth submitting this as an enhancement request to Apple... https://www.apple.com/feedback/ipad.html Quote Link to comment Share on other sites More sharing options...
Graad085 Posted July 25, 2017 Author Share Posted July 25, 2017 Thank you I've send a request and will let you know if I hear something. Quote Link to comment Share on other sites More sharing options...
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