harrym Posted January 8, 2017 Share Posted January 8, 2017 HI, I'm getting this on 'Load selection from file...'---------------------------Unhandled Exception---------------------------An Unhandled Exception has occurred and the application cannot continue. The Crash Reporter will be displayed after the application exits. Code: 0xC0000005---------------------------OK--------------------------- anyone else? HaroldBark 1 Link to comment Share on other sites More sharing options...
harrym Posted January 8, 2017 Author Share Posted January 8, 2017 I've tried some very simple selections and they work but more 'real world' selections seem to be crashing. I've attached an example which is a small crop from a larger image. Would love to know if this is an issue or it's my machine as I've just upgraded it. Thanks untitled.zip Link to comment Share on other sites More sharing options...
harrym Posted January 8, 2017 Author Share Posted January 8, 2017 Ah, come on someone? Please! Have I done something to upset everyone???? Link to comment Share on other sites More sharing options...
verysame Posted January 8, 2017 Share Posted January 8, 2017 I can't open your file. Is it an Affinity Photo file? Andrew - Win10 x64 AMD Threadripper 1950x, 64GB, 512GB M.2 PCIe NVMe SSD + 2TB, dual GTX 1080ti Dual Monitor Dell Ultra HD 4k P2715Q 27-Inch Link to comment Share on other sites More sharing options...
harrym Posted January 8, 2017 Author Share Posted January 8, 2017 Hi verysame, It's an exported selection. So to test...File - New 6x5 ishSelect menu - Load selection from layer(in the dialogue select the file)It should load the selection and show marching ants, just crashes on my machine Thanks for help Regards Link to comment Share on other sites More sharing options...
verysame Posted January 8, 2017 Share Posted January 8, 2017 Let me try... Hm... it's working fine here. This is what I get: I'm on the 1.5.51 as well. Andrew - Win10 x64 AMD Threadripper 1950x, 64GB, 512GB M.2 PCIe NVMe SSD + 2TB, dual GTX 1080ti Dual Monitor Dell Ultra HD 4k P2715Q 27-Inch Link to comment Share on other sites More sharing options...
harrym Posted January 8, 2017 Author Share Posted January 8, 2017 Can't view that attachment but if it's loading ok for you looks like I have a machine issue, rats :( Appreciate your help Thanks Link to comment Share on other sites More sharing options...
harrym Posted January 8, 2017 Author Share Posted January 8, 2017 Ah, wait... right click show picture, yip that's exactly correct so I definitely have a machine issue... double rats!! Thanks (ish) :) Link to comment Share on other sites More sharing options...
verysame Posted January 8, 2017 Share Posted January 8, 2017 Oops, Yes, it seems you've got an issue with your build. I always see the moderators asking for the crash log... Sorry, wish I could help more :/ Andrew - Win10 x64 AMD Threadripper 1950x, 64GB, 512GB M.2 PCIe NVMe SSD + 2TB, dual GTX 1080ti Dual Monitor Dell Ultra HD 4k P2715Q 27-Inch Link to comment Share on other sites More sharing options...
harrym Posted January 8, 2017 Author Share Posted January 8, 2017 No problem, thanks for the reply! What version did you load that up to I tried 1.5.1.51 beta and it errored Just tried 1.5.0.45 release and it worked ok Now I could have sworn I tried 1.5.0.45 earlier and it didn't work maybe it's old age or it's way past my bed time!! oh dear time for a whisky :) Anyway I'm definitely getting a crash with 1.5.1.51 Thanks for your input, most appreciated Regards Link to comment Share on other sites More sharing options...
verysame Posted January 8, 2017 Share Posted January 8, 2017 I'm loading it in 1.5.1.51. Hope some moderators will chime in! :) Andrew - Win10 x64 AMD Threadripper 1950x, 64GB, 512GB M.2 PCIe NVMe SSD + 2TB, dual GTX 1080ti Dual Monitor Dell Ultra HD 4k P2715Q 27-Inch Link to comment Share on other sites More sharing options...
Staff Sean P Posted January 9, 2017 Staff Share Posted January 9, 2017 Hi HarryM,I've just tried your selection on my machine and as verysame has reported I cannot reproduce it either. Would you be able to zip up the contents of %AppData%\Affinity\Photo\1.0 (Beta) folder and attach it to this thread. Also if you could also attach the afphoto/JPG/RAW file that you are trying to load the selection into that would be helpful. Thanks. Link to comment Share on other sites More sharing options...
harrym Posted January 9, 2017 Author Share Posted January 9, 2017 Hi Sean, The zipped 1.0(Beta) folder is 700 MB could you provide an alternate upload please? I've uploaded the project and selection file though. Incidentally, strange that uploader doesn't let you upload a .afselection file, had to zip it. Thanks Regards Harry untitled.afphoto untitled.zip Link to comment Share on other sites More sharing options...
verysame Posted January 9, 2017 Share Posted January 9, 2017 Harrym, On WeTransfer you get 2gb file transfer: https://wetransfer.com/ Andrew - Win10 x64 AMD Threadripper 1950x, 64GB, 512GB M.2 PCIe NVMe SSD + 2TB, dual GTX 1080ti Dual Monitor Dell Ultra HD 4k P2715Q 27-Inch Link to comment Share on other sites More sharing options...
harrym Posted January 9, 2017 Author Share Posted January 9, 2017 Hi verysame, Useful to know! I have a ShareFile account but thought it preferable to follow support's preferred upload site, they use dropbox Thanks though Regards Link to comment Share on other sites More sharing options...
Julius1de Posted January 10, 2017 Share Posted January 10, 2017 Hi HarryM, I've just tried your selection on my machine and as verysame has reported I cannot reproduce it either. Would you be able to zip up the contents of %AppData%\Affinity\Photo\1.0 (Beta) folder and attach it to this thread. Also if you could also attach the afphoto/JPG/RAW file that you are trying to load the selection into that would be helpful. Thanks. Ich habe das auch einmal ausprobiert und auch einen Programm crash gehabt. Habe den Ordner mit WinRar gepackt. 1.0 (Beta).zip Win7 HP 64 Bit, AMD Six-core 3.50 GHz, 16 GB Ram, NVIDIA GeForce GTX 750 Ti Link to comment Share on other sites More sharing options...
Staff Sean P Posted January 10, 2017 Staff Share Posted January 10, 2017 Hi Sean, The zipped 1.0(Beta) folder is 700 MB could you provide an alternate upload please? I've uploaded the project and selection file though. Incidentally, strange that uploader doesn't let you upload a .afselection file, had to zip it. Thanks Regards Harry That did it! I can reproduce it with your AFPhoto file so I shall get that reported. Thanks for attaching those. EDIT: It looks as though RGB/16 files are causing it to crash. If you use RGB/8 then it will not crash. Link to comment Share on other sites More sharing options...
harrym Posted January 10, 2017 Author Share Posted January 10, 2017 Thanks Sean, appreciate the feedback (and that it's not my memory upgrade! :) ) Link to comment Share on other sites More sharing options...
harrym Posted January 10, 2017 Author Share Posted January 10, 2017 Thanks Julius for taking the time and the confirmation (Danke Julius für die Zeit und die Bestätigung) Link to comment Share on other sites More sharing options...
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