NellyS Posted October 26, 2016 Share Posted October 26, 2016 I tried to install this update but I keep getting "Another installation is taking place, please finish that first", but nothing else is installing. I tried to uninstall the previous version but that won't work because it too says "finish the current installation first". Now I can't go forwards or backwards or use the software. Clicking the shortcut just comes up with "This Beta is expired". Now what? (Widows 10, Anniversary update) Link to comment Share on other sites More sharing options...
Mark Ingram Posted October 26, 2016 Share Posted October 26, 2016 Have you tried rebooting? Link to comment Share on other sites More sharing options...
NellyS Posted October 26, 2016 Author Share Posted October 26, 2016 Is that a serious suggestion, do you really think I didn't try that or is it some kind of joke? Link to comment Share on other sites More sharing options...
Staff MEB Posted October 26, 2016 Staff Share Posted October 26, 2016 Hi NellyS, Welcome to Affinity Forums :) Mark suggested it because there may be some Windows updates pending. Restarting the system and letting Windows finish them may help to solve the issue. Meanwhile you can download the latest Beta from here (1.5.0.27). A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
NellyS Posted October 26, 2016 Author Share Posted October 26, 2016 But that is what I did a few days ago, that is what got me into this situation. Link to comment Share on other sites More sharing options...
NellyS Posted October 26, 2016 Author Share Posted October 26, 2016 If I had a spare machine I'd try deleting the programme folder, maybe there is some sort of log file there? Link to comment Share on other sites More sharing options...
NellyS Posted October 26, 2016 Author Share Posted October 26, 2016 Or more likely something in the Registry? Link to comment Share on other sites More sharing options...
NellyS Posted October 26, 2016 Author Share Posted October 26, 2016 now getting the same message trying to uninstall PagePlus. Link to comment Share on other sites More sharing options...
Staff MEB Posted October 26, 2016 Staff Share Posted October 26, 2016 Hi Nelly, I'm not sure what to suggest in this situation. It's probably better to wait for the dev team feedback on this tomorrow. Sorry for not being of much help here. A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Staff Jon W Posted October 27, 2016 Staff Share Posted October 27, 2016 I tried to install this update but I keep getting "Another installation is taking place, please finish that first", but nothing else is installing. Hi, Have you checked in Task Manager to make sure there's no "Windows Installer" task running? See screenshot. Link to comment Share on other sites More sharing options...
NellyS Posted October 27, 2016 Author Share Posted October 27, 2016 Good call. Both Windows Installers were listed but I had ignored them since they were showing 0% CPU usage. Stopped them both and the install has now completed. Thanks guys. Mark Ingram 1 Link to comment Share on other sites More sharing options...
matt.baker Posted October 27, 2016 Share Posted October 27, 2016 Odd that a reboot of the machine didn't clear those. Mark Ingram 1 Highly recommended open source screen capture software (useful for bug reports). https://getsharex.com/ Link to comment Share on other sites More sharing options...
NellyS Posted October 27, 2016 Author Share Posted October 27, 2016 Yes, given that the machine is shut down every night, hope it isn't a new Windows feature! Link to comment Share on other sites More sharing options...
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