Corrupt File MacOS

[marino052]

I've been working with this file for a long time.. and today... the day I need the logo, the file is corrrupt.. 

 

Can anyone help me with this? 

Dragoslogo.afdesign

[MikeTO]

Hi @marino052 and welcome to the forums.

The file does appear to be corrupted and none of the usual tricks will open it for me. You may have to wait for Serif to have a chance to review it but it's possible it's not recoverable.

[JrCustomTs]

1 minute ago, MikeTO said:

Hi @marino052 and welcome to the forums.

The file does appear to be corrupted and none of the usual tricks will open it for me. You may have to wait for Serif to have a chance to review it but it's possible it's not recoverable.

I tried on both my machines and my iPad.. I need this file... - I might have to start saving in PDF

Edited September 30, 2024 by JrCustomTs

[walt.farrell]

1 hour ago, JrCustomTs said:

I might have to start saving in PDF

What you should probably do first of all is make sure you save multiple copies/versions of your file as backups. E.g.,  first you save dragoslogo.afdesign. Then after you've made some changes you Save As dragoslogo2.afdesign. Then after some more you Save As dragoslogo3.afdesign.

You should also make sure you're saving on a local disk, and not one managed by a cloud service (OneDrive, iCloud, Google Drive, etc.).

Exporting a PDF can also be worthwhile, but it should be a secondary protection method and should not be your primary protection method.

It should not be this difficult, but for some reason it is

I might go so far as to suggest an even more robust backup method:

1. First save dragoslogo.afdesign.
2. Next time, Save As dragoslogo2.afdesign and Save As a second time as dragoslogo2a.afdesign.
3. Now you're working in a file named dragoslogo2a.afdesign.
4. Use File > Open and try to open dragoslogo2.afdesign (while keeping dragoslogo2a.afdesign open). If you can open dragoslogo2.afdesign, great. Close the tab with dragoslogo2a.afdesign and optionally delete that file.
    
5. Next time you save, repeat steps 2, 3, 4 but this time Save As dragoslogo3.afdesign and also as dragoslogo3a.afdesign.
    
6. Keep incrementing the numbers, and using File > Open to verify that the file saved correctly.

[JrCustomTs]

1 minute ago, walt.farrell said:

What you should probably do first of all is make sure you save multiple copies/versions of your file as backups. E.g.,  first you save dragoslogo.afdesign. Then after you've made some changes you Save As dragoslogo2.afdesign. Then after some more you Save As dragoslogo3.afdesign.

You should also make sure you're saving on a local disk, and not one managed by a cloud service (OneDrive, iCloud, Google Drive, etc.).

Exporting a PDF can also be worthwhile, but it should be a secondary protection method and should not be your primary protection method.

It should not be this difficult, but for some reason it is

I might go so far as to suggest an even more robust backup method:

1. First save dragoslogo.afdesign.
2. Next time, Save As dragoslogo2.afdesign and Save As a second time as dragoslogo2a.afdesign.
3. Now you're working in a file named dragoslogo2a.afdesign.
4. Use File > Open and try to open dragoslogo2.afdesign (while keeping dragoslogo2a.afdesign open). If you can open dragoslogo2.afdesign, great. Close the tab with dragoslogo2a.afdesign and optionally delete that file.
    
5. Next time you save, repeat steps 2, 3, 4 but this time Save As dragoslogo3.afdesign and also as dragoslogo3a.afdesign.
    
6. Keep incrementing the numbers, and using File > Open to verify that the file saved correctly.

Yessir.. going forward I will be doing this. - I run a NAS, this is where I save all my files.. 

[BBG3]

You can check and see if you can restore your file with Time Machine.

 

 

[walt.farrell]

15 hours ago, JrCustomTs said:

I run a NAS, this is where I save all my files.. 

Just so you know, the recommendation is still to store them locally, and later copy or synchronize them to the NAS. I haven't personally had issues saving to and using from a NAS, but other users have reported problems.

[MEB]

Hi @marino052,
Welcome to Affinity Forums
I'm checking if the file is recoverable and will get back to you as soon as I have some news.
Thanks for reporting the issue.

[JrCustomTs]

53 minutes ago, MEB said:

Hi @marino052,
Welcome to Affinity Forums
I'm checking if the file is recoverable and will get back to you as soon as I have some news.
Thanks for reporting the issue.

Thank you! 

[marino052]

On 10/1/2024 at 6:05 AM, MEB said:

Hi @marino052,
Welcome to Affinity Forums
I'm checking if the file is recoverable and will get back to you as soon as I have some news.
Thanks for reporting the issue.

Any Luck with this? 

[MEB]

Hi @marino052,
No, the file is still with dev but wasn't checked yet. The issue was logged internally.
I've raised this up today with dev. I will get back to you as soon as I have some news.

[marino052]

On 10/9/2024 at 1:20 AM, MEB said:

Hi @marino052,
No, the file is still with dev but wasn't checked yet. The issue was logged internally.
I've raised this up today with dev. I will get back to you as soon as I have some news.

Any update?

[MEB]

Hi @marino052,
No update, sorry. I'm bumping this issue again.

[marino052]

This is on going and crazy... Is there any help with this?

[marino052]

On 10/21/2024 at 4:38 PM, MEB said:

Hi @marino052,
No update, sorry. I'm bumping this issue again.

Any update MEB????????? we are going on 4 months! lol 

[JrCustomTs]

On 10/21/2024 at 4:38 PM, MEB said:

Hi @marino052,
No update, sorry. I'm bumping this issue again.

HELLO.... ANY UPDATE??????