nezumi Posted May 2, 2024 Posted May 2, 2024 Sometimes this is happening across all the 3 apps. Shortcuts are working, but menus are unusable. I haven't figured out what it is related too or what causes it. After restarting all back to normal. Check attached video. Windows 11, latest version of Affinity. menus_disappearing.mp4 Quote
GarryP Posted May 2, 2024 Posted May 2, 2024 Looks like a graphics card/driver issue to me. Try updating your graphics card drivers. If that doesn’t work, try switching Hardware Acceleration OFF in Settings / Performance. If that doesn’t work then we will probably need more details about your set-up. nezumi 1 Quote
nezumi Posted May 2, 2024 Author Posted May 2, 2024 I thought so too but I am using lot of different programs and not a single one has that problem. Not Maya, not ZBrush, not Inskscape, not Davinci Resolve, not painstorm Studio, Krita.... etc... So one would think GPU would cause problems in other software too. And also after restarting everything works fine... I tried to turn off acceleration but preferences menu was unusable and then software crashes. Where can I find some crash reports?.. Quote
GarryP Posted May 2, 2024 Posted May 2, 2024 Other software might not use graphics cards in the same way as the Affinity applications. For crash reports, see: nezumi 1 Quote
nezumi Posted May 2, 2024 Author Posted May 2, 2024 Attaching latest crash report for Designer, maybe it could help in finding out whats going on. 1e6d3a46-a1ea-4705-8487-2847e658196e.dmp Quote
walt.farrell Posted May 2, 2024 Posted May 2, 2024 The problem with the menus looks like issues caused by third-party software, usually ASUS Sonic / ASUS GPU Tweak III / MSI Nahimic, as mentioned here: nezumi, Viktor CR and Callum 3 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
nezumi Posted May 2, 2024 Author Posted May 2, 2024 Thank you @walt.farrell! I do have, indeed ASUS GPU Tweak III installed. Turning it off restores functionality so it was this. Quote
walt.farrell Posted May 2, 2024 Posted May 2, 2024 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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