wsilmenau Posted March 26 Share Posted March 26 I created the file with an earlier V2 version. Now version 2.4.0 crashes when editing this file. I still have version 2.3.1 on my laptop. Here the file works without errors. Postkarten-Feldraine.afpub Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 26 Share Posted March 26 Crashes should be reported as Bugs, I think, not Feedback. What OS are you using? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
wsilmenau Posted March 26 Author Share Posted March 26 I use Windows 11. Sorry, maybe an admin can move the thread to the right place. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 26 Share Posted March 26 24 minutes ago, wsilmenau said: Sorry, maybe an admin can move the thread to the right place. Looks like that was done. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
walt.farrell Posted March 26 Share Posted March 26 For what it's worth, your file opens correctly for me on Windows 11 using 2.4.0 (Beta) and 2.4.1. However, I do not have all your fonts, and of course I do not have the Linked resource files. Possibly the issue is with those Linked resources. I noticed that 3 of those files are on drive G, and of those, in 2 of them Resource Manager shows the path name using / separators, rather than the usual \ that Windows uses. I'm not sure if that's part of your problem, or not. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
wsilmenau Posted March 26 Author Share Posted March 26 The file opens without any problems, only when you start editing the file does Affinity fail. (Example: Move image to bottom right.) Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 26 Share Posted March 26 4 minutes ago, wsilmenau said: Example: Move image to bottom right. I've moved several of the images on the first page, with no problems. Which image on which page gives you issues? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
wsilmenau Posted March 26 Author Share Posted March 26 As an example, I mentioned the picture below on the right („Gewöhnlicher Natternkopf“). Affinity somehow keeps running, but the file freezes. Quote Link to comment Share on other sites More sharing options...
Hangman Posted March 26 Share Posted March 26 Hi @wsilmenau, It might be helpful if you could zip all the linked files up and upload them so we can test with your document or at the very least upload 'Natternkopf_Quardrat.JPG' Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2415) | Affinity Photo Beta 2.5.0 (2415) | Affinity Publisher Beta 2.5.0 (2415) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
wsilmenau Posted March 26 Author Share Posted March 26 Sorry, these are customer copyrighted images. I reinstalled version 2.3.1 and changed the file. Quote Link to comment Share on other sites More sharing options...
Hangman Posted March 26 Share Posted March 26 Just now, wsilmenau said: Sorry, these are customer copyrighted images. Okay, no problem... 1 minute ago, wsilmenau said: I reinstalled version 2.3.1 and changed the file. Is everything working in 2.3.1... Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2415) | Affinity Photo Beta 2.5.0 (2415) | Affinity Publisher Beta 2.5.0 (2415) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
wsilmenau Posted March 27 Author Share Posted March 27 yes, that works without any problems. Hangman 1 Quote Link to comment Share on other sites More sharing options...
xrybak Posted March 27 Share Posted March 27 My Publisher file can no longer be opened. I use version 2. 4. 1. I'm working on a 60-page brochure and publisher is just frozen. Files from yesterday are easy to open, just not my three-hour work from today. Can someone help me? Blickwink`l_0124 - 8.afpub Quote Link to comment Share on other sites More sharing options...
Hangman Posted March 28 Share Posted March 28 Hi @xrybak, I'm having no problems opening your file though, with the exception of one file, all the images are Linked which suggests it could be one of the Linked files causing the issue... Looking through the images in Resource Manager the file labelled DSC04866.jpg is shown with a Original DPI of 1 which doesn't sound right. I would try either renaming or moving DSC04866.jpg to a different location so the Publisher file sees it as Missing and see whether that allows you to open your file. If the file does open then replace that file and make sure the Original DPI is shown correctly in Resource Manager. If it doesn't then move all the Linked files to a new location to see if your file opens and if it does add the images back in small groups until you find the image causing the file not to open, assuming it is one of the Linked files causing the issue in the first place. In the meantime, I've resaved it and have attached it here... Note: I'm using Publisher 2.4.1 Blickwink`l_0124 - 8 Resaved.afpub Alfred 1 Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2415) | Affinity Photo Beta 2.5.0 (2415) | Affinity Publisher Beta 2.5.0 (2415) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
xrybak Posted March 28 Share Posted March 28 Hey Hangman, Thank you so much for your help. I have moved the picture folder and now the file can be opened again. Thank you again.👍 Quote Link to comment Share on other sites More sharing options...
Hangman Posted March 28 Share Posted March 28 Hey @xrybak, That's really great to hear... I think the issue may be DSC04866.jpg (but could be wrong) so you could try removing just that one image to see if the file still opens and if it does then delete that image from page 34 and place it again from scratch... Quote Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2 Affinity Designer Beta 2.5.0 (2415) | Affinity Photo Beta 2.5.0 (2415) | Affinity Publisher Beta 2.5.0 (2415) Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse Link to comment Share on other sites More sharing options...
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