ACDesignStudio Posted March 15 Share Posted March 15 I started the order for my V2 Upgrade using my email link but couldn't see how to add a desired add-on to my basket. Then, I went to the add-on product page, Abstract ABC by Chroma Supply, added it to my basket/cart but couldn't see how to add the V2 Upgrade. No matter what link I use, there is not an option to add the V2 Upgrade to my cart. Is there a way for me to order these together, in one check-out? Thank you. Chroma Supply 1 Quote Designing, Arting, Writing, Crafting, Lover of the Creative Life Linktr.ee Link to comment Share on other sites More sharing options...
Staff StevenS Posted March 16 Staff Share Posted March 16 Hi @ACDesignStudio, If you first add one of the items to your cart, and then select the Affinity logo in the upper left you will be taken back to our homepage where you can navigate to other product pages to add further items. This method can be repeated as many times as required. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
ACDesignStudio Posted March 17 Author Share Posted March 17 42 minutes ago, StevenS said: navigate to other product pages to add further items. I believe that I already did that when I added the add-on first, Abstract ABC by Chroma Supply, and then went to the upgrade page and tried to add it and it didn't work. The V2 upgrade seems to be a Buy Now link only. No matter what I've tried, I haven't seen an Add To Cart link from any V2 Upgrade page. I'm a V1 customer so I'm upgrading, not buying the Affinity Suite for the first time. Maybe if that was the case, I could add it to my cart with other products. I've sent an email to customer service. Thanks so much for trying to help. Quote Designing, Arting, Writing, Crafting, Lover of the Creative Life Linktr.ee Link to comment Share on other sites More sharing options...
walt.farrell Posted March 17 Share Posted March 17 Have you tried adding the add-on to your cart, then going back to the main store page (as described above) and clicking the Buy-Now for the upgrade? I would expect that to notice there's already something in the cart. But if it doesn't, I'm curious: why not just make two purchases? ACDesignStudio 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Staff StevenS Posted March 18 Staff Share Posted March 18 We've had an update on this from our Web Team who have advised that "The upgrade offer is a pre-built basket this is separate from the usual Store checkout. It's not possible to mix the two, the customer would have to place two separate orders." We hope this helps ACDesignStudio 1 Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
ACDesignStudio Posted March 18 Author Share Posted March 18 On 3/17/2024 at 5:41 AM, walt.farrell said: But if it doesn't, I'm curious: why not just make two purchases? 😊 Not a problem. I can do 2 purchases. I'll be using Paypal to pay. They have the Pay-In-Six-Months w/o interest feature that I like to use. Cart has to be $99+. I am blessed to have the funds, though, and don't need to do that. Thanks for asking. walt.farrell 1 Quote Designing, Arting, Writing, Crafting, Lover of the Creative Life Linktr.ee Link to comment Share on other sites More sharing options...
ACDesignStudio Posted March 18 Author Share Posted March 18 3 hours ago, StevenS said: "The upgrade offer is a pre-built basket this is separate from the usual Store checkout. This is what I suspected. Thanks! Quote Designing, Arting, Writing, Crafting, Lover of the Creative Life Linktr.ee Link to comment Share on other sites More sharing options...
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