kov Posted March 4 Share Posted March 4 Opening a file and doing anything causes the program to use up almost all of my ram that my computer freezes and has to be manually shutdown. I have 40gb of ram and it uses it all the moment I touch anything in a file. How do i downgrade? JonPK 1 Quote Link to comment Share on other sites More sharing options...
Alfred Posted March 4 Share Posted March 4 4 minutes ago, kov said: How do i downgrade? Go here: https://store.serif.com/update/windows/designer/2 Don't forget to uninstall version 2.4.0 before attempting to (re)install an earlier version. kov 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
kov Posted March 4 Author Share Posted March 4 7 minutes ago, Alfred said: Go here: https://store.serif.com/update/windows/designer/2 Don't forget to uninstall version 2.4.0 before attempting to (re)install an earlier version. Sweet. Thanks. Hmm still doing it. Quote Link to comment Share on other sites More sharing options...
kov Posted March 4 Author Share Posted March 4 I tried uninstall and reinstalling. Downgrading. Removing all files of Affinity from my computer. Designer still consumes all my ram if I touch any buttons. it can just open a file and that's it. Otherwise doing anything uses up all my ram and freezes my computer until I force the computer to reset. Quote Link to comment Share on other sites More sharing options...
DigitalVisuals Posted March 4 Share Posted March 4 I have the same facts, Its Photo in my fall that frees up. I have also the leatest beta running, and this is working without any problems. Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 34" breedbeeld Gpu: Geforce 3060 -12GB OC-studiodriver: 537-58 - XP-Pen star03 - mastodon.nl /@digitalvisuals - website: digitalvisuals.nl Affinity Photo2 - Designer 1.10- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
Ron P. Posted March 4 Share Posted March 4 @kov, Can you provide a screenshot of your Edit>Settings>Performance dialog? Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
kov Posted March 4 Author Share Posted March 4 53 minutes ago, Ron P. said: @kov, Can you provide a screenshot of your Edit>Settings>Performance dialog? Quote Link to comment Share on other sites More sharing options...
Ron P. Posted March 4 Share Posted March 4 Have you tried bumping up the Ram Usage Limit ? I only have 32GB and so far have never had any of the Affinity apps freeze up like this. Try playing with this setting so see if Designer stops freezing up. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
kov Posted March 4 Author Share Posted March 4 I’ve never had a problem before either. It’s so bizarre. JonPK 1 Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted March 5 Staff Share Posted March 5 Hi Kov, does disabling Open CL help with this at all? Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
kov Posted March 5 Author Share Posted March 5 Nope. Unchecked Open CL and restarted it. Still the moment I touch anything in a file it shoots up ram usage to all the ram I have, still freezing the computer. Westerwälder 1 Quote Link to comment Share on other sites More sharing options...
JonPK Posted March 16 Share Posted March 16 (edited) Seconding this, but with Affinity Photo. Updated to 2.4 from [2.3.0 -> 2.3.1] and now it's borked with the same freezing issues. Edited March 16 by JonPK Westerwälder 1 Quote Link to comment Share on other sites More sharing options...
Frank Reding Posted March 22 Share Posted March 22 I have a similar, possibly related issue, though it's on MacOS. Since 2.4, in Publisher, when I open the file I'm working on (~400MB, many linked assets), and perform any action, the UI partially freezes: I can still scroll through the sidebar or the pages, but any actions simply don't happen, like double-clicking on a page in a sidebar to go there, any keyboard shortcut, or anything in the menu. After downgrading to 2.3.1 the same file works fine again. It's a commercial project, so I can't attach the file unfortunately, nor have I been able to isolate it to any reproducible elements, but if there is any logging I can enable to dig into this, I'll happily do that. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.