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  • Staff

Hi @Artvarkve11,

Welcome to the Affinity Forums :)

Unfortunately I'm not 100% certain what you're referring to in regards to 'ID' - are you having trouble with your Affinity account?

Please include screenshots of any error messages you are seeing, or further information to help us to assist here. Many thanks in advance!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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  • Staff

Thanks for confirming that for me - I've checked the Affinity Store database using the email address you've used for your account here on the Affinity Forums and I can verify there is no account currently created under this address.

However, we don't offer an option to simply 'create an account' on the Affinity Store without making a purchase, or claiming a trial for the Affinity apps.

Can you please expand on why you are trying to create an account on the Affinity Store? Have you purchased the apps from the Apple / Microsoft Store and are being prompted to register this to an Affinity ID account within the Affinity app?

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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  • Staff

If I've correctly understood your post - I would say that sounds as though you're trying to use the Affinity apps without a valid license, which is against our License Agreement.

Pirating applications is not acceptable, and certainly is not up for discussion here on the Affinity Forums.

If you wish, you can try a free trial of the Affinity V2 apps here, to see if they suit your workflow - https://store.serif.com/get/universal-licence-2/trial/

Alternatively you can purchase a license for Affinity here - https://affinity.serif.com/affinity-pricing/.

We even often run sales throughout the year, if the full price of the application is insurmountable for you currently, so I'd recommend keeping an eye out for these offers.

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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  • Staff

Are you able to provide a link to this video you're referring to? Our team would certainly like to investigate this claim further.

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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