Shortcut's are not working the same in 2.4

[calebcudjoe]

Affinity Photo 2.4.0

Issue is ongoing in all at least Develop and Photo persona throughout use and happens with every document

Acceleration is on as it always has been.

When using shortcuts, up until the 2.4 update I was able to use shortcuts without needed to click my mouse; meaning I could string together an unlimited number of shortcuts without consecutively. Now before the shortcuts register, I must click in the document/ canvas window before using each shortcut meaning, I have to click in the document window, press my shortcut, click the mouse in the active document window again, then shortcut.

I havent changed any settings, software or hardware since updating to 2.4.0, the only change has been the update itself and Affinity photo has never functioned like this for me previously, needless to say it is a gigantic irritant.

 

[walt.farrell]

What kind of shortcuts are you having problems with? And did you install using the standard MSIX installer or the alternate EXE/MSI installer?

I'm not seeing any issues like you describe, so more details, some screenshots (including the full application window and Layers panel (for Photo Persona)), and perhaps a sample document, might be useful.

[calebcudjoe]

I installed through the app, as it launched it asked me to update and i did. screen shots and even video wont capture effectively that i'm clicking in between shortcuts. my family is awake and around so any chance you can hear the sounds will be drowned out by them. i've rolled back to 2.3.1 and its fine which means i will probably just stay on this version.

for example, typically from develop persona, i have "d" set to develop, then o registers ok. from there i would duplicate my RAW file which is set to 'd' then 'alt+spacebar' is set to turn off layers for me. i'd then raster the layer that's on 'r', duplicate it 'd' and the frequency seperate 'f', hit enter to accept the default seperation. 

that is how i start every edit. in 2.4 i have to click in between all the duplicates, raster and hitting enter doesnt register the frequency seperation. furthermore, all shortcuts i use after my regular image prep i described above, i must click in the document window in order to have the shortcut work.

'alt+ c' is my curve shortcut and then 'shift+alt+s' is my screen blendmode shortcut. i use this everytime. i have to click in the document window even though i had been working in the layers panel to get my curve short to work, then i have to click again before the screen blend mode works, then i have to click again to duplicate it with 'd' so on so forth. and then once im done editing and would like to export 'alt+shift+ctrl+s" i have to click again. keep in mind this worked perfectly without any issue in 2.3.1 and is working again now that i've reinstalled 2.3.1

[Ron P.]

3 hours ago, calebcudjoe said:

or example, typically from develop persona, i have "d" set to develop

Do you mean setting a shortcut of D to go from the Photo to the Develop Persona? Or did you somehow manage to set a shortcut that would be equal to pressing the Develop Button in the Develop Persona? I can not find a way to do that. I think it's not possible to assign a shortcut for telling AP to Develop the RAW file.

[calebcudjoe]

Here's a video. Also here's my pc specs, not that it matters (since 2.3.1 works just fine) windows 10 pro 22h2, 64GB ddr4 3200 ram, ryzen 3950 @4.25 Ghz, windows on an nvme drive, nvidia 4070ti

 

 

[walt.farrell]

I'm also curious how you set that shortcut. As far as I can tell, on either V1 or V2, it's not possible to have a shortcut that operates as you say yours did. Can you show us where/how you defined that shortcut?

[calebcudjoe]

@walt.farrell @Ron P. Here is a maybe longer than necessarry video showing how to do it 😓😁

 

 

[walt.farrell]

Thanks. I hadn't thought to try a shortcut for switching to the Photo Persona; that part wasn't clear to me.

The method you're using still works fine for me, in 2.4, on Windows 11 and using the MSIX version of the installer. Which version of the installer do you use (MSIX, or EXE/MSI)?

[calebcudjoe]

@walt.farrell i've tried all the installers now, exe, msix and as well as the suggested update when opening. 😓🤷‍♂️

[NathanC]

Hi @calebcudjoe,

This does look like a localised issue, as I also cannot replicate a problem with chaining shortcuts one after the other in 2.4 in either the .EXE or MSIX version. However, it is quite unusual that there's no issue in v2.3.1 in the same environment.

Have you tried limiting all background apps open to just Photo 2 on 2.4 to confirm if that permits the shortcuts to function? To help rule out any local user issues you could also try creating a temporary windows user and seeing if the issue persists on that user.