Bowzer Posted December 23, 2023 Posted December 23, 2023 When I choose to resize a document and select the ‘measurement options’ eg: point, cm, inches etc the program crashes. Is anyone else experiencing this issue? iPad pro with iOS 17.2 - Affinity Designer 2.3.0 Quote
walt.farrell Posted December 23, 2023 Posted December 23, 2023 It seems to work OK for me. Note that you are resizing the Canvas (as you say in the title), not the Document (as you say in the post). But both seem to work. What is the current size of your canvas, and have you made any changes in that dialog other than changing the units? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Jpburns Posted December 30, 2023 Posted December 30, 2023 I frequently experience this. My workflow is: export to Designer as PSD from Procreate. go to resize canvas to inches (may crash on selection) click the “confirm” checkmark (might crash here) After this, designer is really unstable, even after restarting iPad. This doesn’t happen every time, but frequently enough that it’s irritating and kills my productivity. iPad Pro M1, everything up to date. Quote
Dan C Posted January 2, 2024 Posted January 2, 2024 Hi @Bowzer/@Jpburns, Thanks for your report & our apologies for the delayed response over the holidays! I can confirm our team are aware of issues with the resize controls causing crashing in Affinity for iPad and these have been logged with our developers to be resolved ASAP. I'll be sure to 'bump' these reports with your thread now, to bring it to their attention once more. I hope this helps Quote
Staff Affinity Info Bot Posted February 12, 2024 Staff Posted February 12, 2024 The issue "[iOS] Changing Resize settings breaks UI or crashes app" (REF: AF-912) has been fixed by the developers in internal build "2.4.0.2279". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote
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