chile9 Posted December 13, 2023 Share Posted December 13, 2023 I've had an intermittent problem with Designer V2 not saving on the iPad. I noticed shortly after V2 came out that auto-save didn't always work, so I've been manually saving my files every 20 to 30 minutes. I lost 3+ hours of work on an illustration today that I saved manually probably half a dozen times. When I opened it again all of my work was gone. I looked at the file in the folder and it said that the last time it was saved was several hours before, which was the first time I saved after creating the file. So frustrating! I've found V2 much buggier than V1. I hope this gets fixed or I'm going to have to stop using it and I really don't want to do that. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 13, 2023 Share Posted December 13, 2023 How are you Saving? The official way is you return to Live Docs and Save from there. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
chile9 Posted December 13, 2023 Author Share Posted December 13, 2023 Hi Walt, yes, that's the way I've been saving them. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 13, 2023 Share Posted December 13, 2023 Thanks for that clarification. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
chile9 Posted December 13, 2023 Author Share Posted December 13, 2023 Just out of curiosity, is there another way to save them on the iPad? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 13, 2023 Share Posted December 13, 2023 It seems that Ctrl-S can work, but I don't trust it, because there's no indication whether the keystrokes were accepted. And the ability to Save from within the document via the Document menu was removed in V2 because there could be issues with it, but they seem to have missed removing Ctrl-S. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff DWright Posted December 14, 2023 Staff Share Posted December 14, 2023 Can you please confirm the location that the document was opened from Quote Link to comment Share on other sites More sharing options...
chile9 Posted December 14, 2023 Author Share Posted December 14, 2023 Yes, it was saved on my iCloud Drive so I could pass it back and forth between my iPad and my Mac. I manually saved it many times while I was working on it but the time stamp says it wasn't modified at all after I created the original file. I often work this way and I've never had problems. However, I've had this happen saving files locally, too. I never had this issue with V1, it started with V2. Quote Link to comment Share on other sites More sharing options...
Noxxi Posted December 17, 2023 Share Posted December 17, 2023 Hello , same problems here since UPD V2.3 😩 😠 Quote Link to comment Share on other sites More sharing options...
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