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Posted

Yesterday i made a layout, and today i should have get this to the print service. But now i can’t open what i saved. 🤯 The files are missing.... Its the same Computer (Mac), and i store my work files locally, not on a network or external drive. Is there a chance to find these files?

Bildschirmfoto 2023-12-08 um 11.43.30.jpg

Posted

Your SVG files were placed in the document as Linked, but because they came from a Stock site they existed in a temporary directory, which was probably cleared overnight or when you closed the application or document.

This is logged as an issue: https://forum.affinity.serif.com/index.php?/search/&tags=AF-964

I believe you will need to delete those items from your file, locate them again on the Stock site, and re-add them to your file. Then, in the Resource Manager, select them and change them to Embedded.

Following the link to AF-964 above will lead to at least one topic where this is discussed, including a response from Serif confirming how this works. 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted

Yes, it should be fixed at some point, so you don't need to manually Embed these files.

And you don't necessarily need to delete temporary directories or files, as that can happen automatically.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted

To be honest, i do not trust in the progress of the Affinity Suite anymore, since there are still bugs in it from the first Version. If you do scroll longer and more often through the stock thumbnails, it crashes and it can be reproduced on Intel or M1. I think, Serif want to sell as many copies as possible in short time instead of having satisfied customers. At some point i have to decide to have a cheap software for the price of workarounds, lost files and frustration - or switch back to an old but reliable industry standard.

Posted
8 hours ago, pummelfee said:

If you do scroll longer and more often through the stock thumbnails, it crashes and it can be reproduced on Intel or M1.

That has not happened for me on my Intel iMac.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

See, such massive bugs can destroy a job completely. Practically in my case i just had to make one simple change and promised the customer to deliver the PDF. But when i have to re-collect a bunch of lost ressources, i cant meet the deadline. 
Yes, all software has bugs. But what upsets me is the fact, that fixing of this critical bug seems to have no high priority at Serif. 
Serif should make all the existing fantastic features stable and reliable instead of adding new (buggy) features. Just my opinion. Thats the reason why i do not always use the latest OSsses. I wish Serif would pay more attention to the needs of professional service providers. Then it could become a real competitor to Adobe. And then I would also be prepared to pay a higher price if there was no subscription obligation.

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