Denis Taylor Posted October 18, 2023 Posted October 18, 2023 My Affinity Photo 2.2 will NOT open any file - on my iMac made previously with photo2.2 - NO files open- I have unistalled and reinstalled and still the same issue Quote
walt.farrell Posted October 18, 2023 Posted October 18, 2023 Are there any further symptoms you can describe? Are you Opening them from within the app, or from Finder? What kind of error message do you get, or exactly what happens when you try to Open them? Do other kinds of files Open (.afphoto, TIFF, etc.)? Where are they located? What OS are you using? Do you know of any changes you made just before the problem started? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Staff Callum Posted October 18, 2023 Staff Posted October 18, 2023 Hi Denis, I'm sorry to hear Affinity is no longer opening any files for you. We should be able to look into this further with you if you can provide the info Walt has requested above. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Denis Taylor Posted October 20, 2023 Author Posted October 20, 2023 I think the issue is with a Mac update or a conflict - I worked on updates now and have not used Ventura on our iMac for Affinity - and now it seems to work OK- The 12.7 Monterey OS update is a bit more stable and unbloated - I have Publisher also - And now I cannot change the Colour of the Bleed (from the default 'Mauve' shade which is not suitable for easy positioning with bled images, to our preferred Bright Red bleed) - I tried the document 'set up' but it simply does not Change at all So? It's not a big deal generally, but we publish a lot of mags so for us it is... Quote
Old Bruce Posted October 20, 2023 Posted October 20, 2023 Use the Bleed tab in the Document Setup. Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
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