Gianni Becattini Posted September 22, 2023 Share Posted September 22, 2023 I receive the "Error missing characters" during Preflight every time I use a special character such a greek letter or an emoticon. The produced file seems to be good. Where am I wrong? Thanks ChimpJr. 1 Quote More than 30 Macs, from 1984 Mac 512K Plus to 2020 iMac 27" i9 Link to comment Share on other sites More sharing options...
walt.farrell Posted September 22, 2023 Share Posted September 22, 2023 That message means you are using characters that don't exist in the font you're using. They may be picked up by some fallback mechanism, but they aren't what you've asked for, and that triggers the message. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
walt.farrell Posted September 22, 2023 Share Posted September 22, 2023 1 hour ago, LondonSquirrel said: As this sort of thing pops up from time to time, this is a prime candidate for a better error message. Something along the lines of "these characters do not exist in the version of the font you are using". It's also explained in the Help, for anyone who checks there. I think your suggestion would be too long for the panel, especially in some translations. But perhaps something shorter, but more clear, could be developed Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Gianni Becattini Posted September 22, 2023 Author Share Posted September 22, 2023 I see, thanks. Thus, to solve the problem, you have to replace the character by using the Glyph browser, then selecting a precise character from a precise font, right? For example, you insert the € symbol and immediately get the error. You need to find a suitable font and get the symbol from there with the glyph browser. Quote More than 30 Macs, from 1984 Mac 512K Plus to 2020 iMac 27" i9 Link to comment Share on other sites More sharing options...
walt.farrell Posted September 22, 2023 Share Posted September 22, 2023 2 minutes ago, Gianni Becattini said: Thus, to solve the problem, you have to replace the character by using the Glyph browser, then selecting a precise character from a precise font, right? For example, you insert the € symbol and immediately get the error. You need to find a suitable font and get the symbol from there with the glyph browser. I don't think so. You do need to find a font with that symbol. But then all you would need to do is highlight the text with that symbol, and change the Font in the Context Toolbar, or in the Character Panel. Or, if you're happy with how it looks now, you could simply ignore the Preflight message and Export anyway. ChimpJr. 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Pšenda Posted September 22, 2023 Share Posted September 22, 2023 (edited) 3 hours ago, walt.farrell said: I think your suggestion would be too long for the panel At least in Windows, a detailed description of the detected error is displayed in Tooltip, which is a completely common and completely sufficient procedure - there is no need to write detailed and long descriptions directly in the listing. Edited September 22, 2023 by Pšenda walt.farrell 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.5.2636 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.4317. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
thomaso Posted September 22, 2023 Share Posted September 22, 2023 23 minutes ago, walt.farrell said: 28 minutes ago, Gianni Becattini said: Thus, to solve the problem, you have to replace the character by using the Glyph browser, then selecting a precise character from a precise font, right? For example, you insert the € symbol and immediately get the error. You need to find a suitable font and get the symbol from there with the glyph browser. I don't think so. You do need to find a font with that symbol. But then all you would need to do is highlight the text with that symbol, and change the Font in the Context Toolbar, or in the Character Panel. To me, on mac, there are two different workflows & results: • The Affinity Glyph Browser lets me to insert a glyph + automatically get its corresponding font assigned in the text frame. • The macOS glyph browser* does display the inserted glyph in Affinity but might not assign its font accordingly, depending on the used area to choose from. While there is one area which shows one specific glyph at a time in its various available fonts + font names, another area shows various glyphs but but glyph names, not font names. This may cause a "missing character" issue.*a separate app, opens via the main menu -> keyboard system options, without leaving Affinity, as floating window. walt.farrell 1 Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
Gianni Becattini Posted September 22, 2023 Author Share Posted September 22, 2023 With the Glyph panel I could remove all the errors, thanks ChimpJr. 1 Quote More than 30 Macs, from 1984 Mac 512K Plus to 2020 iMac 27" i9 Link to comment Share on other sites More sharing options...
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