Crop problems ipad.

[mat_gooding]

Hi, I'm trying to crop an image to size.

I using 'resample' to print passport size.

When I add a value of 26mm..it snaps to 9.4. Or both dimensions snap to 1..1.

When it actually does take the values..I click apply and it is totally pixilated. I set it to 300dpi. Original is 12mp.

It's driving me insane!

Is there any help out there?

 

Thank you, Mathew Gooding 

 

[walt.farrell]

Neither of your screen recordings will play on my iPad, @mat_gooding.

Can you try recording or attaching them again?

[mat_gooding]

Sorry, the video won't upload. It's not my day for technology!

I wondered if you had any idea from my description..

Thanks, Mat

[v_kyr]

See also if the iPad APh v2 online help may give you some possible hints here ...

• Changing image size (scaling and resampling)
• Cropping and straightening
• Changing canvas size
• Transform panel

[Paul Mudditt]

No idea why but on the iPad version I have to do this in 3 Resize document steps:-

1. Increase document DPI to 1200 or more otherwise 26mm @ 72 dpi can’t be anything other than pixelated. 

2. Change from pixels or whatever to mm dimensions if your document is not already sized in mm.

3. Change dimensions to 26mm. Job eventually done.

 

Note you chose 300DPI which cannot give an exact mm size and the document would end up at 26.1 mm as you can’t have fractions of a pixel for a document size.