Aktive Pupille Posted August 27, 2023 Share Posted August 27, 2023 Latetly when i export a Picture from Affinity Photo to FIlm Pack it result in a square format. When i`m back in Affinity Photo this is the result: Film Pack is the latest Version, deinstall and reinstall dosn`t do the trick, any Ideas? Btw. this happens with every picture which i send from Affinity Photo to the Film Pack PlugIn! Patrick Cray 1 Quote Link to comment Share on other sites More sharing options...
Patrick Cray Posted August 28, 2023 Share Posted August 28, 2023 (edited) I confirm this issue effects both Affinity Photo 2 v2.1.1 and the Affinity Photo 2 (Customer Beta) v2.2.0.1971 Edited August 29, 2023 by Patrick Cray spelling mistake Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted August 29, 2023 Staff Share Posted August 29, 2023 @Aktive Pupille I've tested this plugin on both macOS and Windows and get different results but the image is still distorted in some way. I've logged this with our developers to look into to see if any improvements can be made. Aktive Pupille 1 Quote Link to comment Share on other sites More sharing options...
Aktive Pupille Posted August 29, 2023 Author Share Posted August 29, 2023 Thank you very much Lee! to be honest, i belive the problem is on the FilmPack (DXO) side, because it worked all well till the last FilmPack update and i don`t have updated Affinity Photo. i also opened a Thread on the DXO Forum Chris B 1 Quote Link to comment Share on other sites More sharing options...
Aktive Pupille Posted September 9, 2023 Author Share Posted September 9, 2023 On 8/29/2023 at 10:48 AM, Lee D said: @Aktive Pupille I've tested this plugin on both macOS and Windows and get different results but the image is still distorted in some way. I've logged this with our developers to look into to see if any improvements can be made. Basicly the answer from the DXO Support was that Affinity Photo is officially not supported. DId you get a rsponse from your developers? Quote Link to comment Share on other sites More sharing options...
Aktive Pupille Posted September 16, 2023 Author Share Posted September 16, 2023 Any news on this? Quote Link to comment Share on other sites More sharing options...
PetervL Posted September 16, 2023 Share Posted September 16, 2023 On 8/29/2023 at 11:00 AM, Aktive Pupille said: to be honest, i belive the problem is on the FilmPack (DXO) side, because it worked all well till the last FilmPack update and i don`t have updated Affinity Photo. I'm still working with FilmPack 5.0. Even with the latest Affinity Photo Beta 2005, it is working flawlessly. So the problem is, like you said, with DXO and their latest version 6.0. Quote Link to comment Share on other sites More sharing options...
Aktive Pupille Posted September 28, 2023 Author Share Posted September 28, 2023 Thank you PetervL! i moved back one Version and now it works again. Quote Link to comment Share on other sites More sharing options...
Patrick Cray Posted September 28, 2023 Share Posted September 28, 2023 I am now unable to get either Affinity 2.2.0 or Affinity Customer Beta 2.2.0.2005 to open DxO FilmPack 6. However both Affinity Photo 2 & the Beta work without problem with DxO FilmPack 7. Quote Link to comment Share on other sites More sharing options...
Aktive Pupille Posted September 28, 2023 Author Share Posted September 28, 2023 On 9/28/2023 at 9:20 PM, Patrick Cray said: I am now unable to get either Affinity 2.2.0 or Affinity Customer Beta 2.2.0.2005 to open DxO FilmPack 6. However both Affinity Photo 2 & the Beta work without problem with DxO FilmPack 7. Good news The answer I received from support was that Affinity Photo is not one of the supported Applications of FilmPack 6. To get this information you have to dig very deep on their website. The current version 7 of the FilmPack supports: - DxO PhotoLab 4, 5, 6, 7 - Adobe® Photoshop CC ® 2021, 2022, 2023 - Adobe® Photoshop Elements ® 2021, 2022, 2023 - Adobe® Photoshop® Lightroom® Classic 2021, 2022, 2023 Quote Link to comment Share on other sites More sharing options...
Aktive Pupille Posted November 19, 2023 Author Share Posted November 19, 2023 On 8/29/2023 at 10:48 AM, Lee D said: @Aktive Pupille I've tested this plugin on both macOS and Windows and get different results but the image is still distorted in some way. I've logged this with our developers to look into to see if any improvements can be made. Any news from the Developers? Quote Link to comment Share on other sites More sharing options...
uncoy Posted November 24, 2023 Share Posted November 24, 2023 On 9/28/2023 at 9:43 PM, Aktive Pupille said: Good news That's not good news. That is a downer. What this means is that everyone who uses DxO should complain loud and clear to DxO Support and share their grievance at https://feedback.dxo.com as well. DxO should support Affinity Photo, particularly when Serif is open to collaboration. Does anyone else have Affinity Photo 2.2.1 working with FilmPack 7? I don't want to have to downgrade. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted November 27, 2023 Staff Share Posted November 27, 2023 Morning. I've just installed a free trial of the DxO FilmPack 7 and it seems to be working for me. Can you please review the recording and let me know if I'm doing something different please? DxO FilmPack 7.mp4 I am running a 2.3.0.2157 beta of Photo. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Patrick Cray Posted November 27, 2023 Share Posted November 27, 2023 Using my Windows 11 PC and Affinity Photo 2.2.1, I experienced no issues processing an image using DxO Filmpack 7. Please see attached screenshots. Chris B 1 Quote Link to comment Share on other sites More sharing options...
Patrick Cray Posted November 29, 2023 Share Posted November 29, 2023 I have done some more testing on my PC running Windows 11. Currently, I am not experiencing any problems using DxO FilmPack 6 or Filmpack 7 with Affinity Photo 2.2.1 or Affinity Photo (Customer Beta) 2.30.2157 Chris B 1 Quote Link to comment Share on other sites More sharing options...
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