neabb Posted August 21, 2023 Share Posted August 21, 2023 (edited) Hi all, I have encountered a strange artifacting bug with Affinity Photo V2. I do not use a lot of Illustrator or Publisher so I am not sure if it replicable on those platforms. Essentially, a 'knot' of sorts goes across the screen warping and misaligning objects and text in some places. If I slightly shift an affectef layer, it will change where the artifacting occurs. It does not carry over when exporting so it seems to be a render bug within Affinity Photo V2. Nonetheless a very annoying one! I have included some examples of objects and text. The first object is just a regular rectangle with an outline but somehow it has become... knotted for lack of a better word The other examples are of text: 'A' becoming knotted The image displaying 'and' is included twice - one knotted in the program as an .afphoto file and one displaying as expected after export to a .png Thankfully the behavior does not repeat when exported as an image. Thank you for your time! It happens across multiple documents, I have not been able to replicate the issue - it just seems to kick in seemingly randomly. Computer specs: Windows 11 RTX 3080 i5 13600K 32GB RAM SSD storage Edited August 21, 2023 by neabb Added operating system and failure to replicate Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 21, 2023 Share Posted August 21, 2023 Hi @neabb and welcome to the forums, Could you upload a sample Affinity Photo file where you’re seeing the ‘distortion’ to shapes and text so we can take a look. If you have Hardware Acceleration enabled in the Performance Settings does it make any difference if you turn it off and restart Photo? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
neabb Posted August 21, 2023 Author Share Posted August 21, 2023 @Hangman unfortunately it is a client related project so I am not at liberty to release the entire .afphoto document sorry I can not be of more help in this area. Disabling Hardware Acceleration and restarting, the visual bug is now gone but it is now unclear whether it is Hardware Acceleration that is the fix or just restarting the program... I can continue to report with Hardware Acceleration disabled. Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 21, 2023 Share Posted August 21, 2023 Hi @neabb, I would be pretty sure the issue is with Hardware Acceleration. There have been numerous reports of artefacts showing in Affinity apps when Hardware Acceleration is enabled, not all like the one's you're seeing but regardless, the solution always seems to be resolved when Hardware Acceleration is disabled... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Ezbaze Posted August 23, 2023 Share Posted August 23, 2023 @Hangman I've had this exact issue with "Hardware Acceleration" Disabled. I think that there's also a similar report made by someone else Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 23, 2023 Share Posted August 23, 2023 Hi @Ezbaze, Do you happen to have a sample file demonstrating the issue when you have Hardware Acceleration disabled? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
neabb Posted August 28, 2023 Author Share Posted August 28, 2023 @Hangman Thank you very much for getting engaged in this. The issue returned after disabling Hardware Acceleration. Attached is a sample file where the bug is present, at least on my machine. You will notice that the text in the bottom right looks a bit weird. Whilst I can not provide steps to reproduce, I have found zooming in/out seems to resolve the problem. I have experienced the issue with nearly all my files. redacted.afphoto Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 28, 2023 Share Posted August 28, 2023 Hi @neabb, Thanks for the file... I've tested it with 2.1.1 and 2.2.0 (1971) both with and without Hardware Acceleration enabled and so far I'm not seeing any issues with the text on Mac. I don't know if it is an issue specific to Windows or just a general redraw issue but perhaps somebody else can also test your file to see if they see the same problem. Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Ron P. Posted August 28, 2023 Share Posted August 28, 2023 9 hours ago, neabb said: You will notice that the text in the bottom right looks a bit weird. I'm not sure what you're meaning by a bit weird. Like Hangman, I tested in 2.1.1 and the current beta 2.2.0 (1971) and I don't see anything that appears weird to me. Hangman 1 Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Hangman Posted August 28, 2023 Share Posted August 28, 2023 Hi @Ron P., The weird refers to the text in the first post, i.e., the slight deformation of the characters... I suspect it's a screen redraw issue since as @neabb mentions, it seems to be fixed when zooming in or out... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
neabb Posted August 28, 2023 Author Share Posted August 28, 2023 Hi @Ron P. and @Hangman - I have attached two photos to add. I just reopened the sample file. The first is inside Affinity Photo with visual glitch, after exporting to PNG (and even in the PNG export window inside Affinity) the image shows no visual glitches. Quote Link to comment Share on other sites More sharing options...
neabb Posted August 28, 2023 Author Share Posted August 28, 2023 After zooming in just once, the file corrects itself within Affinity Photo Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 28, 2023 Share Posted August 28, 2023 Hi @neabb, Out of interest, do you see the same glitch when opening the file in either Designer or Publisher (if you have either)? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
neabb Posted August 28, 2023 Author Share Posted August 28, 2023 Just adding some additional specs as well: QHD 2560x1440 monitor Affinity Photo is set as a fullscreen window Quote Link to comment Share on other sites More sharing options...
neabb Posted August 28, 2023 Author Share Posted August 28, 2023 @Hangman I don't use a lot of Affinity Designer and even less so of Affinity Publisher. However, in my limited experience I have not experienced any issues with either. Opening the sample file inside of Affinity Designer and Publisher displays no immediate issues. Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 28, 2023 Share Posted August 28, 2023 @neabb, interesting... and as a final test, if you create a new sample document at 300 dpi rather than 72 dpi, close and reopen it in Photo, do you still see the same issue? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
neabb Posted August 28, 2023 Author Share Posted August 28, 2023 @Hangman That's a good idea actually - I could definitely try using a higher DPI for a week and see how it goes. I won't be able to give immediate feedback because I'm still not unsure about how to replicate the issue... it seems to just appear after working in the document for long enough (20 - 30 minutes). Creating a sample document at 300DPI and copying the elements from the original sample does not give the same result so far... Hangman 1 Quote Link to comment Share on other sites More sharing options...
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