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Stuck at "Files are curently being opened"


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What Application are you using? 
Designer

Are you using the latest release version?
v2.1.1

Can you reproduce it?
Not sure

Does it happen for a new document? If not can you upload a document that shows the problem?
Na

hardware acceleration
On

What happened for you (and what you expected to happen)

image.thumb.png.c0a9dbf2793aad823193f822d426b4f7.png

I have 4 Files Opened and not opening any new ones as there is nothing in the top right corner/I only opened those 4

image.png.a6b853433977cd12b061361cc8fcab26.png

 

One of them is stuck like this, and the images(Linked Document from "Packaging--v2-4") are cropped/not rendered fully after updating the file in "Packaging--v2-4", I can move / do things with them as if they were rendered fully though

image.png.0edfa65e651031fc59293f87842e2092.png

 

Edit:
The source "Packaging--v2-4" which is a layout of artboards with linked PDF files in them to look the same, embedding the PDFs makes them render fully without any issues, but changing them to Linked causes it to go back to the same way it was before embedding them and takes significantly longer for them to actually render in (only in "Packaging--v2-4", the "Atlas_Box-Small" does not render in fully)

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I have had similar in Photo with NO documents open. I have worked on items and closed them one by one as I finish with them until there are NO documents open. I have even sorted them into their destination with no locked warnings

And still on rare and random sessions I will get the "Quit" message with no way out of it

They really should add a button that says something other than Okay. How about "close anyway" The only option currently is to kill the photo.exe process

Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075  beta 2.3.1.2212Affinity Publisher  2.2.2075 & beta 2.3.1.2212

Windows 11 Pro Version    22H2
OS build    22621.1928
Processor    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Installed RAM    16.0 GB (15.7 GB usable)
System type    64-bit operating system, x64-based processor

yoda.png

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1 hour ago, Rick G said:

I have had similar in Photo with NO documents open. I have worked on items and closed them one by one as I finish with them until there are NO documents open. I have even sorted them into their destination with no locked warnings

And still on rare and random sessions I will get the "Quit" message with no way out of it

They really should add a button that says something other than Okay. How about "close anyway" The only option currently is to kill the photo.exe process

Yes I agree, the only way to close it was to force quit Designer using Task Manager

 

But I think the main issue is the way Affinity displays files being opened as there was no way for me to even try and solve the issue, no way of differentiating which file might even be causing the issue. 

 

Plus this is still an issue:

 

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Hi Ezbaze, 

Are you able to break down your workflow a little to try and give us some more information to try and replicate this?

To investigate this we'd need some way of being able to recreate it.

Are you editing documents embedded in the embedded documents at all?

Lee

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Hi @Lee_T,

 

Below is the full structure of the documents, ideally, all should be linked, but when the PDFs are linked they don't necessarily load fully which goes down the chain of the linked Designer Files, so the end looks the same way the first Designer file looks. Embedding the PDFs does render them fully.

 

image.png.622a4f4e8054ac8e14d57c09c99bebe0.png

Also when linking the second Designer file to the third file the linked file ends up looking extra blurry, in this part, it does not matter if the file is embedded or linked, so I end up having to link an exported version (PNG) of the second Designer File:

image.png.61fca0d712779b3211992d09c115090c.png(One of the files in the third column)

 

Thank you

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