Problem with Family FONT and Style PUBLISHER

[serena.bosca]

Good morning everyone,
I have noticed a big problem that I do not know how to solve with affinity publisher.
For some projects, I am using quite common FONT families like OPEN SANS.
and the whole family so with text part bold, light, italic...
the problem is when I export to pdf half of those texts are transformed into REGULAR.

Does this only happen to me? What can I do?

on the screen an example

[GaryLearnTech]

I wonder…  Font files can be stored in various locations.  I have come across PDF export issues in the past when there have been multiple versions installed in other locations (Montserrat in my case).  Probably not because there were multiple copies, but because they were not all at the same version.  This can arise with these popular free fonts when some apps decide to install their own version for your convenience - over and above a version you have carefully installed manually yourself.

If you're not familiar with the different locations to check manually, take a look in Font Book.  Select an individual weight and check the properties - that lists the install location.  It should be clear if you have multiple versions installed.  Hope this helps!

[thomaso]

2 hours ago, serena.bosca said:

Does this only happen to me? What can I do?

It doesn't happen to me: v1105 open sans.pdf

Does it happen to you if you export a PDF from another, non-Affinity app?

In addition to the hint mentioned above you could try to reset the Affinity font data base via Affinity Preferences > Misc. > Reset Fonts. (not sure if its available in V2, too)

If this doesn't help and/or the issue occurs in other apps, too, you can try with a mac reboot in Safe boot mode to get the mac's font data base reset.

[walt.farrell]

2 hours ago, serena.bosca said:

For some projects, I am using quite common FONT families like OPEN SANS.
and the whole family so with text part bold, light, italic...
the problem is when I export to pdf half of those texts are transformed into REGULAR.

My guess: You have installed the Variable version of that font, which will cause this problem as Affinity only supports Static fonts.

[serena.bosca]

1 hour ago, thomaso said:

It doesn't happen to me: v1105 open sans.pdf

 

Does it happen to you if you export a PDF from another, non-Affinity app?

In addition to the hint mentioned above you could try to reset the Affinity font data base via Affinity Preferences > Misc. > Reset Fonts. (not sure if its available in V2, too)

If this doesn't help and/or the issue occurs in other apps, too, you can try with a mac reboot in Safe boot mode to get the mac's font data base reset.

No, its happen only on Affinity app.

i will try to check if i can reset the affinity font! thankyouu

[serena.bosca]

1 hour ago, walt.farrell said:

My guess: You have installed the Variable version of that font, which will cause this problem as Affinity only supports Static fonts.

Ok, i will try also this, eliminate my version and donwload again and installi it! thankyouuu