Publisher 2, Windows: Found two problems with hyperlinks

[Joansz]

1. Some hyperlinks resolve correctly while one other opened my gmail account instead of this site: londongrasshoppertours.com (file of page where that link occurs attached).

2. I needed to link a long list of emails and it seemed arbitrary whether it would take or not. Hyperlink-1.jpg shows me choosing an email address to link and hyperlink-2.jpg shows that the "OK" box didn't activate. I can't see anything different in the ones that don't work vs the ones that do.

I'm running on the latest update.

I need to get this out tomorrow, so thankfully, I still have PagePlus

hyperlink-test.pdf

[Hangman]

Hi @Joansz,

This looks like a possible bug in v2, for some reason any email address containing a dash or underscore isn't being accepted in the Hyperlinks panel. In v1 all the addresses shown are working as expected including those with dashes and underscores.

If these are real people, you may perhaps want to hide or blur the names for data security purposes...

I believe the issue with the link to the London Grasshopper Tours site is that you have a space in the URL after http:// which shouldn't be there..., i.e., it should be http://londongrasshoppertours.com. You should perhaps also use https:// as well.

[Lee D]

I've updated an existing report with the developers that relates to email addresses and hyperlinking.

[Joansz]

Hangman: Thanks for the reply on how I can potentially fix the hyperlink to a site--I will give it a shot before I recreate it in PagePlus. The names and email address are already publicly available on public websites.

Lee D : Does this issue exist in the previous Publisher 2 update? If it doesn't, how can I revert to the previous version?

 

[Hangman]

12 minutes ago, Joansz said:

The names and email address are already publicly available on public websites.

That's okay then, just wanted to be sure...

12 minutes ago, Joansz said:

Does this issue exist in the previous Publisher 2 update?

No, it's working correctly in v2.0.4 (certainly on macOS, so the assumption is on Windows as well).

12 minutes ago, Joansz said:

How can I revert to the previous version?

https://store.serif.com/en-gb/update/windows/publisher/2/

 

[Joansz]

2 minutes ago, Hangman said:

That's okay then, just wanted to be sure...

No, it's working correctly in v2.0.4 (certainly on macOS, so the assumption is on Windows as well).

https://store.serif.com/en-gb/update/windows/publisher/2/

 

Thank you! That will save me a ton of work if it works. (I was able to fix the URL address issue. 🙂)

[Hangman]

2 minutes ago, Joansz said:

Thank you! That will save me a ton of work if it works.

Version 2.1.0 isn't backwards compatible just in case that was the thought process but copy and paste would be an option or exporting to pdf and then opening in v2.0.4 depending on your plan...

4 minutes ago, Joansz said:

I was able to fix the URL address issue. 🙂

Good to hear that's all working now... 😀

[Joansz]

"Version 2.1.0 isn't backwards compatible just in case that was the thought process but copy and paste would be an option or exporting to pdf and then opening in v2.0.4 depending on your plan... "

Thanks for the heads-up, I was planning on opening the affinity file. However, I can easily re-buiid it since 99% of the input is word, text, or image.

[Joansz]

8 hours ago, Lee D said:

I've updated an existing report with the developers that relates to email addresses and hyperlinking.

I went back to the previous update and the email and hyperlinks work now. However, I did notice one thing, and that is if the text doesn't have the leading https//www or just https//, it resolves to http. I kinda understand why the "s" is omitted, but maybe it would be better to omit the leading "http..." since the browser will resolve it better?

[Affinity Info Bot]

The issue "OK button remains greyed out after entering valid email address" (REF: AFB-7771) has been fixed by the developers in internal build "2.2.0.1870".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

[Joansz]

1 hour ago, Serif Info Bot said:

The issue "OK button remains greyed out after entering valid email address" (REF: AFB-7771) has been fixed by the developers in internal build "2.2.0.1870".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

Good.