David Thistlethwaite Posted May 19, 2023 Posted May 19, 2023 I was looking to find a list of new features (on Publisher) and every item under the Help menu failed to open Quote
walt.farrell Posted May 19, 2023 Posted May 19, 2023 Did you install the standard MSIX version, or the alternate EXE version? What version of Windows are you using? And do I understand correctly that this was a new install of 2.1, not an update from 2.0? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
MikeTO Posted May 19, 2023 Posted May 19, 2023 In the meantime you can find the list of new features here. https://affinity.help/publisher2/English.lproj/index.html?page=pages/Introduction/keyFeatures.html?list=newFeatures?title=Features Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.2, MacBook Pro 14" (M4 Pro)
walt.farrell Posted May 19, 2023 Posted May 19, 2023 And here: https://affinity.serif.com/en-us/whats-new/ But it would be good to get your Help functions working. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
David Thistlethwaite Posted May 19, 2023 Author Posted May 19, 2023 Thanks for answering. It was an upgrade from Affinity 2, not a new install, on Windows 10 Home. Quote
walt.farrell Posted May 19, 2023 Posted May 19, 2023 10 minutes ago, David Thistlethwaite said: Thanks for answering. It was an upgrade from Affinity 2, not a new install, on Windows 10 Home. Thanks. MSIX or EXE version of the installer? Have you tried rebooting Windows? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Staff Patrick Connor Posted May 20, 2023 Staff Posted May 20, 2023 If the EXE is installed to a folder with non ASCII characters, we have found that the help fails. This will be fixed in a patch. In the meantime you can move the installation or use https://affinity.help instead Sorry this bug has happened walt.farrell 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
MikeTO Posted May 20, 2023 Posted May 20, 2023 4 hours ago, Patrick Connor said: If the EXE is installed to a folder with non ASCII characters, we have found that the help fails. This will be fixed in a patch. In the meantime you can move the installation or use https://affinity.help instead FYI I'm seeing the issue with https://affinity.help. Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.2, MacBook Pro 14" (M4 Pro)
walt.farrell Posted May 20, 2023 Posted May 20, 2023 1 minute ago, MikeTO said: FYI I'm seeing the issue with https://affinity.help. The issue was that nothing in the Help menu of the application works (for the OP). I'm not sure how you can see that issue on a website. Can you provide more description, screenshots, and/or video to clarify, please? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
MikeTO Posted May 20, 2023 Posted May 20, 2023 9 minutes ago, walt.farrell said: The issue was that nothing in the Help menu of the application works (for the OP). I'm not sure how you can see that issue on a website. Can you provide more description, screenshots, and/or video to clarify, please? Oops, I thought I was replying to this help language thread. Sorry for the confusion. walt.farrell 1 Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.2, MacBook Pro 14" (M4 Pro)
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