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  • 3 months later...
  • 9 months later...
Posted
On 4/17/2023 at 6:16 PM, MEB said:

Thanks @Laganama.
I'm checking if this is already logged and will do so in case it's not.

EDIT: Already logged and updated now.

Hi @MEB, still in beta 2.5.0 2402. I think it must be a very easy fix for your developers :)

Affinity Suite 2.5.7 | Mac mini M4 Pro, 24GB, macOS Sequoia 15.2

  • 4 months later...
Posted

it is odd, and a bit worrying, that silly mistakes like this, and elsewhere where icons are missing, for example, take so long to correct. If the Developers choose to ignore this sort of thing, one would hope that the QA team would step in, but apparently not!

Acer XC-895 : Windows 11 Home Core i5-10400 Hexa-core 2.90 GHz :  32GB RAM : Intel UHD Graphics 630 –
Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) – Also all apps on 12.9" (Second Generation) iPad Pro, OS Version 17.7.5
Old Lenovo laptop : Windows 10 - v1 and latest beta versions of all Affinity apps – Ancient Toshiba laptop: Vista - PagePlus X9, DrawPlus X8, PhotoPlus X8 etc

Posted
2 hours ago, Laganama said:

This seems to be a much bigger problem for development than I expected…

Hahaha, I’m not surprised. It has always been like this with Serif. This issue fits perfectly with what we’ve experienced for a decade, both broadly and deeply.

Allow me to point out that competitors are producing excellent, up-to-date software— and better. You don’t have to settle for this level. I didn’t expect anything to have changed after months away from the software and forum. And certainly not if everything is still the same. Including the fact that a tiny fraction of the forum's members respond to 99% of all posts. It is possibly the least progressive place I've encountered on the internet, by far. Not an easy feat.

Just swap those two icons, Serif, and get your processes and priorities in order. And everything else. How many decades do you need to learn this?

Serif, did you foolishly fill the usability specialist role you advertised internally? If so, be transparent with your customers. Continuing without proper UX expertise both insults and affects your entire customer base.
  • Staff
Posted

Hi @Laganama, @PaulEC@Deperditus Cliens,
I’m really sorry for the delay in getting this fixed. Due to reasons beyond my control, I wasn’t able to fulfill what I promised in my previous post. This has nothing to do with the dev team. I’ve made one last attempt to pass the issue directly/privately to them, in the hope that it will finally be resolved. My apologies.

  • 1 month later...
  • Staff
Posted

The issue "Compound Layer: Subtract and Intersect icons are swapped around" (REF: AF-2850) has been fixed by the developers in the latest beta build (2.6.0.2831). The fix is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

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