Endnote numbers are all 0 in frame except the first

[marbel]

Hi,

I am using Affinity Publisher in version 2.0.4 on Windows 10 (22H2) on a desktop PC.

When I use document wide endnotes and a common document frame, the numbering within the frame is broken. Only the first endnote gets the correct value 1, but all others get a 0. Anyhow, in the text the numbering is just fine.

To reproduce, just create a new dosument, place some text frames, configure the endnotes as described (Document wide, one common document frame) and set some endnotes in the text frames.

I assume this is a bug, or am I doing something wrong?

BTW: Just tested with the BETA version (2.1.0.1730) and it behaves the same.

Endnotes.afpub

Edited March 19, 2023 by marbel
Added info reg. BETA version

[Old Bruce]

I think it is due to having the Custom set for all the notes instead of Document-wide. Adding to the problem may be that the Document-wide restart numbering is set to Story instead of Document. And finally there is the odd placement of the frame, although I doubt it actually matters.

[MikeTO]

I can't get endnotes to work properly in this document, there's something wrong with it. I tried it in 2.0.4 and the 1730 beta.

Only endnote #1 is a valid endnote. For the other three, the links between the markers and notes isn't working correctly - you can't toggle between them. And resetting document settings to factor defaults, and all end notes to document settings and then restarting number at the document level makes no difference.

Deleting the endnote frame on page 1 should delete all four markers but only the first is deleted, and it also generates two more endnote frames on pages 2 and 3 and those are equally broken.

Deleting the endnote frame on page 2 or 3 generates two more endnote frames on more new pages. Every time you delete an endnote frame it generates two more and adds more pages. Choosing Undo will crash Publisher - here's a crash report.

Affinity Publisher 2 Beta-2023-03-19-125640.ips

Deleting the pages containing the endnote frames is equally frustrating, deleting a page just generates a new one.

I'm unsure how to fix this document. The only way I got endnotes to work in this document was to delete every existing layer because even deleting the second main text frame generated a new endnote frame. I'm probably missing something obvious though.

[marbel]

This document was newly created from scratch and I was able to reproduce it. By using Document wide instead of Custom (as proposed by Old Bruce) I managed to get a valid numbering in a new document. The weird thing is, that it is now also working with Custom set in a new document.

I can confirm what MikeTO wrote: Notes being added to a broken document are somehow "disconnected", navigation does not work. I've once seen this strange page adding also.

Sadly, it seems that a once broken document is not fixable. My main document (not the sample I uploaded) is broken and I did not yet manage to recover it 😞

I guess there is no way to "reset" (wipe) any notes in an existing document somehow?

 

 

 

[MikeTO]

49 minutes ago, marbel said:

I guess there is no way to "reset" (wipe) any notes in an existing document somehow?

It's possible to remove all the markers and notes from the document, I did that by deleting the markers which deleted the endnote frame, but the document was still broken. It only worked when I deleted all the text frames but at that point you might as well start over. Even deleting all the text from the frames and reverting them to defaults didn't seem to work. Maybe I missed something.

[marbel]

I now managed to repair the document by going one-by-one through each connected text frames, copying the text, deleting the frames, creating them newly and finally paste the text in again. After that, setting a note works. But I now have a mis-placing of the notes. Any ideas how to align the notes and title again?

And I now know how the document breaks: The frame for the notes must reside at the end of the document (or maybe at least after the last frame containing a note). Once you move it up in the document, it will break. Unfortunately I have to re-think my approach then (I wanted the frame at the beginning to fill some spare space)...

[MikeTO]

3 minutes ago, marbel said:

I now managed to repair the document by going one-by-one through each connected text frames, copying the text, deleting the frames, creating them newly and finally paste the text in again. After that, setting a note works. But I now have a mis-placing of the notes. Any ideas how to align the notes and title again?

It looks like there's a tab there so maybe there's a tab alignment or justification issue? Just check the formatting options.

[marbel]

33 minutes ago, MikeTO said:

It looks like there's a tab there so maybe there's a tab alignment or justification issue? Just check the formatting options.

You are right, there was some formatting issue, whereever that came from.

I now also managed to have the frame where I want it to be. Just for anyone who may have the same challenge:
Do not move the notes frame in the document. Instead, create a new text frame at the place where you want it to be, connect the notes frame with the new text frame and resized the notes frame so that no text fits in 🙂

Many thanks for your support!

[Man at work]

Hmm, I'm having the same problem, can't get it to work either. Hope there will be a fix soon!

[MikeTO]

4 hours ago, Man at work said:

Hmm, I'm having the same problem, can't get it to work either. Hope there will be a fix soon!

Hi @Man at work I'm not aware of a bug to be fixed here. Could you please share a sample document and a description of the problem you're experiencing?

[Man at work]

Hi @MikeTO,

Have a look at attached file. I really don't know what is wrong...

Many thanks for your support !

Test.afpub

[MikeTO]

31 minutes ago, Man at work said:

Hi @MikeTO,

Have a look at attached file. I really don't know what is wrong...

Many thanks for your support !

My apologies, I thought you were talking about the most recent question in this thread - the indent issue which was just due to a tab - I didn't scroll to the top and see that you might have been referring to the endnote numbers being 0 issue which is definitely a bug.

I stripped your document down to the basics to create two simpler test documents for Serif to review.

This first document has three pages.  Pages 1 and 2 have master frames and the endnotes are on page 3. Endnotes added to the frame on the first page will work correctly while endnotes added to the frame on the second page will not work, they'll always be numbered 0. There are currently 4 endnotes, 1 and 2 on page 1 which work correctly and 0 and 0 on page 2 which obviously don't work. Test3.afpub

With this document:

• If I draw another text frame on page 2 and and insert an endnote it will be numbered 5 but the order of endnotes will be 1, 2, 5, 0, 0
   ->
• If I edit detached and delete the frame from page 2 (with endnotes 0 and 0) and add a new frame and insert an endnote, it will work fine
• If I edit detached and delete the frame from page 1 (with endnotes 1 and 2), the endnotes frame will be updated as shown below - note the inserted blank line and the two broken notes where the ones for the first frame had been
   ->

The second test document is probably less important. It has two pages and two endnotes. I moved the text frames from the masters to blank pages. They look okay at first glance but the blue endnote brackets aren't balanced - the second endnote has one opening bracket and two closing brackets. These are the remains of two endnotes from the first test document.Test4.afpub

With this document:

• If I add a third endnote, the new endnote is inserted after the second endnote's first closing bracket and the text to the right of that closing bracket will be included in the new endnote.
   ->
• If I delete the second endnote, the first note will have unbalanced brackets and a mishmash of their text
   ->
• If I delete all the endnotes (by deleting their markers) and add one new endnote, the new endnote will be added after the broken remnant with its unbalanced bracket.
   ->

[Old Bruce]

Looking at your document it seems as though the Page/Column/Frame Break is causing the difficulty. That and or the linked "empty" text frame before it.

[MikeTO]

1 hour ago, Old Bruce said:

Looking at your document it seems as though the Page/Column/Frame Break is causing the difficulty. That and or the linked "empty" text frame before it.

FYI I removed the page breaks and empty frames when creating the modified test document I uploaded and they're not the issue. Try it with Test 3.afpub above.

Cheers

[MikeTO]

I'm just bumping this thread because I don't think it's been reviewed by Serif yet and there is definitely something wrong with the test file. Please see this reply: