Valerianella Posted March 14 Share Posted March 14 (edited) Hello Affinity Forum Team 🙋♀️, since I'm using Affinity 2 there is the following issue: When I'm opening a photo (JPG or TIFF) in Affinity Photo it is shown there in slightly different colour (brightness / saturation) than the original one has. I was able to get around it for a while by "drag and drop" the photo in. But it also doesn't work anymore. What can I do? There might be something with the settings? I'm very thankful for any advice and help! Greetings Valerianella ☘️ Edited March 14 by Valerianella Quote Link to comment Share on other sites More sharing options...
Hangman Posted March 14 Share Posted March 14 Hi @Valerianella and welcome to the forums... Is the photo in question a RAW image or a JPEG file? If the former then there are a couple of settings you can change that may help though there have been a few reports of RAW images appearing around 1 to 1.5 stops darker when opened in Photo 2 vs Photo 1. In theory, drag and drop shouldn't make any difference, though that also depends on your Photo document settings, e.g., what is the colour profile of the Photo document you're dragging and dropping to... If you could provide a little more information then we can hopefully provide some useful answers to help you... Quote Affinity Designer 2.2.3.2165 | Affinity Photo 2.2.3.2165 | Affinity Publisher 2.2.3.2165 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
Valerianella Posted March 14 Author Share Posted March 14 Thank you very much for your quick reply and offering your help! While searching for more information, I noticed that when I'm trying to open the photo over the windows explorer"opening with - Affinity photo" I get a message that it's not possible because "not implemented". But I can open the photos over Affinity Photo "File" "Open" or with "drag and drop". I mention it - just in case it might be helpful to solve the colour issue. The photos I want to work with are TIFFs or JPGs with an RGB colour profile. Do you need more information? I will try my best to get them all. Thank you so much! Quote Link to comment Share on other sites More sharing options...
Hangman Posted March 14 Share Posted March 14 2 minutes ago, Valerianella said: While searching for more information, I noticed that when I'm trying to open the photo over the windows explorer"opening with - Affinity photo" I get a message that it's not possible because "not implemented". I'm unsure why you are seeing this particular message but someone running Photo on Windows will likely be able to provide an answer for you (I'm running Photo on a Mac)... It shouldn't make any difference which method you use to open your files they should appear the same... are you able to upload one of the images where you are seeing the problem so we can take a look as there may be something system related causing the issue for you... Quote Affinity Designer 2.2.3.2165 | Affinity Photo 2.2.3.2165 | Affinity Publisher 2.2.3.2165 Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8 MacBook Pro 16GB, macOS Monterey 12.6.8 Link to comment Share on other sites More sharing options...
Staff Lee D Posted March 14 Staff Share Posted March 14 @ValerianellaIf you open one of the images using Windows Photo Viewer or an app like XnView MP does it still look different? Can you provide a screenshot from your system of them side y side showing the differences and also a copy of one of the files for testing? Can you also check the colour profile your monitor is set to in Windows, by default it should be set to sRGB. https://www.windowscentral.com/how-configure-correct-color-profile-your-monitor-windows-10 Quote Link to comment Share on other sites More sharing options...
Valerianella Posted March 20 Author Share Posted March 20 @Hangman@Lee D thank you so much for you replies! Opening the photos in other photo viewers there is no colour change. I have this phenomenon only in Affinity. So the monitor settings should be fine, I guess. The photos have the colour profile eciRGB, I checked it again. Does this information help? Maybe I have to install this colour profile in Affinity? How does that work? And it seems that it's more or less heavy. At the moment it seems not as best at it already was before. So I'm acutally a bit confused. I'm sending you a screenshot from a current unfortunately very mild example but I hope you still can see the issue I notice. On the left: Windows Photo Preview On the right: Affinity Photo 2 I will see to send you the original photo too. Thank you very much ! Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted March 20 Staff Share Posted March 20 @Valerianella Would you be able to provide a copy of that file so I can do some comparison testing as usually colour issues are mostly profile related. Quote Link to comment Share on other sites More sharing options...
Valerianella Posted March 20 Author Share Posted March 20 Et voilà - here is the example which is a JPG. But it's kind of weird - at the moment it seems to be fine. I have no idea when and why it works or not. So thankful for any help and advice Quote Link to comment Share on other sites More sharing options...
Valerianella Posted March 25 Author Share Posted March 25 I hope so much someone can help me here?! It's still not better 😢... Quote Link to comment Share on other sites More sharing options...
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