ID creation

[Eugenie Mondjian]

Hello , 

 

I  purchased the affinity suite from App Store (today), but I can't create an Affinity ID to activate it. On the account page there is no option for ID creation .

Please help .

 

Eugénie  

[walt.farrell]

As far as I know, you can't purchase an Affinity V2 license from the App Store. What you do, is you download one or more of the applications from the App Store, and then within the application you can purchase a license. During that process, or after, you are given the opportunity to create an Affinity ID, but you must do it from the application where you made the purchase.

Perhaps this FAQ article will help:

https://affinity.serif.com/learn/affinity-licensing-registration-and-activation-guide-mac-app-store/

 

[StevenS]

Hi @Eugenie Mondjian, welcome to the Affinity Store.

If the link above does not help, we would need to look into this a bit further and that usually requires some info that you should not share on a public forum (email address, purchase receipt) and as such if you could please contact us via affinityorders@serif.com either myself or one of my colleagues can take a look at this further for you.