Eugenie Mondjian Posted March 10, 2023 Posted March 10, 2023 Hello , I purchased the affinity suite from App Store (today), but I can't create an Affinity ID to activate it. On the account page there is no option for ID creation . Please help . Eugénie Quote
walt.farrell Posted March 10, 2023 Posted March 10, 2023 As far as I know, you can't purchase an Affinity V2 license from the App Store. What you do, is you download one or more of the applications from the App Store, and then within the application you can purchase a license. During that process, or after, you are given the opportunity to create an Affinity ID, but you must do it from the application where you made the purchase. Perhaps this FAQ article will help: https://affinity.serif.com/learn/affinity-licensing-registration-and-activation-guide-mac-app-store/ Alfred 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Staff StevenS Posted March 10, 2023 Staff Posted March 10, 2023 Hi @Eugenie Mondjian, welcome to the Affinity Store. If the link above does not help, we would need to look into this a bit further and that usually requires some info that you should not share on a public forum (email address, purchase receipt) and as such if you could please contact us via affinityorders@serif.com either myself or one of my colleagues can take a look at this further for you. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.