Iris Artin Posted February 25, 2023 Posted February 25, 2023 Neither AD 2.0.4 nor AD 2.1.0b1709 can open the attached document on macOS 13.2.1. The document was last saved on another computer (running AD 2.0.4 on macOS 13.2.1) and synced to this computer using iCloud. Slices A.afdesign Quote
MikeTO Posted February 25, 2023 Posted February 25, 2023 This bug was supposed to have been fixed in 2.0.4 so it seems that you've discovered another way to trigger it. Serif will have to investigate your file. Quote Download a free PDF manual for Affinity Publisher 2.6 Download a quick reference chart for Affinity's Special Characters Affinity 2.6 for macOS Sequoia 15.3, MacBook Pro (M4 Pro) and iPad Air (M2)
Staff Callum Posted February 27, 2023 Staff Posted February 27, 2023 Hi All, I have logged this with our developers to be investigated further. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
dodfisher Posted August 12, 2023 Posted August 12, 2023 Still happening - file creqted on Windows PC with same version as Mac (2.1.1) and won't open macbook the day I'm off to see a client! Looks like going to Adobe as this has cost me badly! Quote
bibbs Posted October 4, 2023 Posted October 4, 2023 Is there a simple fix to this? Or do I need to reach out to Serif? Quote
walt.farrell Posted October 4, 2023 Posted October 4, 2023 10 hours ago, bibbs said: Is there a simple fix to this? Or do I need to reach out to Serif? Welcome to the Serif Affinity forums. By posting here, you are reaching out to Serif. It might help if you described more about your experience of the problem (when and how the file with the problem was created, what version you were using then and now, what OS you use, etc.). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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