Export UI - messed up and crashes - App Version: 2.0.4.5

[Gr Eg Or]

Hi there, 

having a bug in the export UI. Please look at the screenshots in the attachements.

The UI is messed up and visually destroyed when exporting a new, blank file or any edited file. 

I updated the newest iPad OS Version 16.3 and the newest App Version: 2.0.4.5 (after the Export UI fix).

Still there is a mess when skipping through only 2 file-format buttons (like PNG, JPEG) and also if I skip through all file-format buttons (like PNG, JPEG, GIF, TIFF, etc.).

Every newly chosen file format menu, creates a new layer over the earlier menu. 

Please help me with this!! 

Have a nice day.
Best,

Gregor

OS: newest iPad OS (16.3)
App: Affinity Designer 2 (Version: 2.0.4.5)

 

[Chris B]

Hey Gr Eg Or,

We've managed to reproduce this. Either by tapping between formats in quick succession or holding one format and tapping another. I'll get it logged.

[Gr Eg Or]

21 minutes ago, Chris B said:

Hey Gr Eg Or,

We've managed to reproduce this. Either by tapping between formats in quick succession or holding one format and tapping another. I'll get it logged.

Hi Chris, thank you for your quick reply!

Yes, that's exactly how it is.

Looks like an exclusively app internal issue, not fixable by force reset or iOS and App reinstall. Did I get it right?

[Chris B]

I can sort it by restarting the app or in fact, leaving the Export dialog - though if it's getting stuck and remaining that way, there's more to it but I'm sure we'll figure it out.

I do feel like I have to purposely break it or tap really quickly to reproduce though. Either way, once the underlying issue has been fixed you should be fine.

[Gr Eg Or]

9 minutes ago, Chris B said:

„I can sort it by restarting the app or in fact, leaving the Export dialog“
Same with me. But uncomfortable in the long run 😬

„I do feel like I have to purposely break it or tap really quickly to reproduce though.“
In my case no quick tap is needed. Slow tap and tap through whole formats produces the error, too. 

Either way, once the underlying issue has been fixed you should be fine.“
I look forward to it. 🤩

Thanks Chris! 👌

 

[Paul Mudditt]

Thank you for the personal message. Glad my solution fixed the problem, unfortunately I hid my solution 😁but I guess it it involved saving your work, deleting app forced restart and reinstall.