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HLS tool interface partly disappears

tml605
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tml605

tml605

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From time to time, I would say once in a day or once in two days, HLS tool interface partly disappears. So I cannot use the tool at all. Backs to normal after restarting the app. 

Not a big thing, but it makes me close my work and restart the app, which is a bit of annoying thing to do in a middle of a working process. 

Please see the files attached. 

I'm using Mac OS 13.1 on MacBook Pro 16 M1 Max. Editing 50 megapixel 8-bit tiffs from Capture One. Dual monitor setup.

Affinity Photo 2 version 2.0.4

Screenshot 2023-02-02 at 18.57.23.png

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walt.farrell

walt.farrell

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If I remember correctly, you can try dragging the dialog to the other monitor and back as a workaround.

I think the bug is a holdover from V1.

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.0.4  and 2.1.0.1709 beta/ Affinity Designer 1.10.6 (.1665)  and 2.0.4  and 2.1.0.1709 beta / Affinity Publisher 1.10.6 (.1665)  and 2.0.4  and 2.1.0.1709 beta
iPad Pro M1, 12.9", iPadOS 16.3.1, Apple Pencil 2, Magic Keyboard
      Affinity Photo 1.10.7 and 2.0.4 and 2.1.0.1713 beta/ Affinity Designer 1.10.7 and 2.0.4 and 2.1.0.1713 beta/ Affinity Publisher 2.0.4 and 2.1.0.1709 beta

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Sean P

Sean P

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HI tml605,

Thanks for letting us know. This is something we do have logged with development. As Walt says above dragging to the other monitor and back should allow you to work around the issue.

I'll get your comments passed over to development. 

Thanks again.

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