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HLS tool interface partly disappears


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From time to time, I would say once in a day or once in two days, HLS tool interface partly disappears. So I cannot use the tool at all. Backs to normal after restarting the app. 

Not a big thing, but it makes me close my work and restart the app, which is a bit of annoying thing to do in a middle of a working process. 

Please see the files attached. 

I'm using Mac OS 13.1 on MacBook Pro 16 M1 Max. Editing 50 megapixel 8-bit tiffs from Capture One. Dual monitor setup.

Affinity Photo 2 version 2.0.4

Screenshot 2023-02-02 at 18.57.23.png

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If I remember correctly, you can try dragging the dialog to the other monitor and back as a workaround.

I think the bug is a holdover from V1.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • 1 year later...
  • Staff

The issue "HSL adjustment and multiple screens: only a quarter of the colour spectrum circle is displayed" (REF: AF-88) has been fixed by the developers in build "2.4.0 Release".
This fix is in the current customer release.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us

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