Jump to content

Account window does not show all of My add-ons (all Affinity apps)

Recommended Posts

There are seemingly 2 issues.

1. Add-ons that require downloading through browser are not shown unless "Show incompatible packs" are selected. This is a regression since v1, where one didn't have to select this option to see them.

2. Some add-ons are not shown at all, e.g:
- Publication Typefaces Collection
- Wallington Pro – Typeface
It seems it's the case also for v1.

I uploaded screenshots from Photo v1 and v2 showing 1st issue. It's impossible to show 2nd one.

Issue applies to all Affinity apps, not only Photo.




Affinity v2 suite [Designer | Photo | Publisher]
NUC11PHKi7C [Core i7-1165G7 @ 2.80GHz, 32GB RAM, GeForce RTX 2060 Mobile] | Windows 11 Pro (10.0.22621)

Affinity v1 suite [Designer | Photo | Publisher]
ThinkPad T430 (2344-56G) [Core i7 3520M @ 2.9GHz, 8GB RAM, NVS 5400M] | Windows 7 Pro 64-bit

Link to comment
Share on other sites

  • 4 weeks later...
  • Moderators

The issue "Add-ons that require downloading via a browser are not shown in My Account " & "Streamed fonts are not installed correctly" (REF: HUB-267 & HUB-262 ) have been fixed by the developers in internal build
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.