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Account window does not show all of My add-ons (all Affinity apps)


przemoc

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There are seemingly 2 issues.

1. Add-ons that require downloading through browser are not shown unless "Show incompatible packs" are selected. This is a regression since v1, where one didn't have to select this option to see them.

2. Some add-ons are not shown at all, e.g:
- Publication Typefaces Collection
- Wallington Pro – Typeface
It seems it's the case also for v1.

I uploaded screenshots from Photo v1 and v2 showing 1st issue. It's impossible to show 2nd one.

Issue applies to all Affinity apps, not only Photo.

affinity-photo-1.10.6.1665-incompatible-packs-disabled.png

affinity-photo-2.0.4.1701-incompatible-packs-disabled.png

affinity-photo-2.0.4.1701-incompatible-packs-enabled.png

Affinity v2 suite [Designer 2.2.1.2075 | Photo 2.2.1.2075 | Publisher 2.2.1.2075]
NUC11PHKi7C [Core i7-1165G7 @ 2.8GHz, DDR4-3200 32GB RAM, GeForce RTX 2060] | 32UN880-B | Windows 11 Pro (10.0.22621)

Affinity v1 suite [Designer 1.10.6.1665 | Photo 1.10.6.1665 | Publisher 1.10.6.1665]
ThinkPad T430 (2344-56G) [Core i7 3520M @ 2.9GHz, DDR3-1600 8GB RAM, NVS 5400M] | Windows 7 Pro 64-bit (6.1.7601)

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  • 4 weeks later...
  • Staff

The issue "Add-ons that require downloading via a browser are not shown in My Account " & "Streamed fonts are not installed correctly" (REF: HUB-267 & HUB-262 ) have been fixed by the developers in internal build 2.1.0.1709
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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