Jump to content
You must now use your email address to sign in [click for more info] ×

Unable to uninstall Affinity Photo 2 on Windows 11


Recommended Posts

I have been trying to uninstall Affinity 2 with no success. I have the latest 2.0.3 version.

The software works fine and launches with no problem. I am just wanting to uninstall it for now.

In Windows 11 I have tried Settings>Apps>Installed Apps, and tried to uninstall but keep getting this message:

"We couldn't uninstall Affinity Photo 2
The operation did not complete successfully Try again in a bit.
The error code is 0x80073cfa, in case you need it."

I have looked at the FAQ section in this forum and those suggestions did not seem to help.

Would appreciate if someone could assist.

Link to comment
Share on other sites

Welcome to the Serif Affinity forums.

Did you install it the expected way, by running the MSIX file? Or some alternative way?

Have you tried Restarting Windows?

You might get some additional hints to help resolve it by doing a web search for windows uninstall 0x80073cfa but the ones I found were fairly general.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

Link to comment
Share on other sites

9 hours ago, walt.farrell said:

Welcome to the Serif Affinity forums.

Did you install it the expected way, by running the MSIX file? Or some alternative way?

Have you tried Restarting Windows?

You might get some additional hints to help resolve it by doing a web search for windows uninstall 0x80073cfa but the ones I found were fairly general.

Hi. Yes installed with the msix file directly from serif website. I have tried restarting Windows. I have tried uninstalling from Windows settings Apps over the last couple of days and nothing works.

I am reluctant to use some of what the internet is saying about 0x80073cfa as I am scared of making things worse.

Why is it so difficult to uninstall this software? Never had any problems with other software.

Link to comment
Share on other sites

9 hours ago, Mannyzoomster said:

Why is it so difficult to uninstall this software? Never had any problems with other software.

And I've never had a problem uninstalling this software. So something odd is happening.

Also, no one else is reporting this problem in the forums, so it seems like something specific to your machine. Those situations are always hard to debug, and sometimes indicate problems caused by other software that you have installed.

Sorry I can't provide an actual fix at this time.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

Link to comment
Share on other sites

  • 1 month later...
  • 3 weeks later...
7 minutes ago, Ron6319 said:

No you can't as therere only one of each of the Affinity's

What 🤔🤔 ? I know Win11 is not that different from Win10. I currently have AP, AD, APub versions 2.04, and the current beta, 1714 installed. That's not to mention the version 1. Each are present in the Start menu, and I can right-click and uninstall any of them. Also I used the MSIX installer, not the MSI/EXE.

rclick_uninstall.jpg

Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.