marco40 Posted December 21, 2022 Posted December 21, 2022 Hello On the last version Affinity Photo Version 2.03, going to Develop Persona, I have no possibility to change White Balance adjustment. Draging the slider, the value doesn't change and the color doesn't change ! Are they some tricks to change it ? Quote
Ron P. Posted December 21, 2022 Posted December 21, 2022 Welcome to the forums @marco40, Hum, the only bug I'm aware of is with the Spin field (numbers) not responding to the arrows or mouse-wheel scroll. Are you developing a RAW or non-RAW image? Your screenshots appear to be of non-raw. The WB Temperature in the Develop Persona for RAW are listed in Kelvin, not Percentages. Just checked and yes there is a bug when developing non-raw. The WB Temp adjustment does not show any changes. However if you move another slider, like the Exposure, you'll see the WB has changed. Also if you develop the image, in the Photo Persona you'll see the WB has changed. I think Serif is aware of this. Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD
marco40 Posted December 21, 2022 Author Posted December 21, 2022 Hi Ron, Thank you very much for your reply. I check with RAW and non RAW (jpeg) and I have the same problem on this version only(2.03). On the version 2.0, as far as I remember, it works well ... Marc Quote
R C-R Posted December 21, 2022 Posted December 21, 2022 2 hours ago, Ron P. said: Just checked and yes there is a bug when developing non-raw. The WB Temp adjustment does not show any changes. However if you move another slider, like the Exposure, you'll see the WB has changed. FWIW, on my Mac running 2.0.3, the moment I touch either WB slider in the Develop Persona for non-raw files like JPEGs, I get an immediate crash. It also crashes even if I just click on the round 'reset' arrow in the WB section. Quote All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
Judy K Posted December 21, 2022 Posted December 21, 2022 4 hours ago, R C-R said: FWIW, on my Mac running 2.0.3, the moment I touch either WB slider in the Develop Persona for non-raw files like JPEGs, I get an immediate crash. It also crashes even if I just click on the round 'reset' arrow in the WB section. Same here. Very frustrating. Going to have to power up my old Windows computer and use Photoshop. R C-R 1 Quote
R C-R Posted December 21, 2022 Posted December 21, 2022 20 minutes ago, Judy K said: Same here. It looks like there is already a bug report for that at https://forum.affinity.serif.com/index.php?/topic/177018-develop-persona-👉🏼-white-balance-crash/ Supposedly, it will be fixed in the next release. Quote All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
PaulHa Posted December 22, 2022 Posted December 22, 2022 I've had the same issue on Windows after using New Focus Merge on RAW files and then going into Develop. The White Balance sliders don't update the view although if you toggle off/on it will then show the effect. This feature worked okay in 2.0 so just the recent upgrade. Quote
Staff Patrick Connor Posted January 27, 2023 Staff Posted January 27, 2023 Sorry that you have experienced this problem with the 2.0.3 release of the Affinity Suite. We have now released 2.0.4 on all platforms, and using that build this problem no longer occurs. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Jonem Posted March 4, 2023 Posted March 4, 2023 (edited) I am using Affinity Photo 2 version 2.0.4 on a Windows 10 64bit PC and some of the the White Balance problem described above is still present. I am using Raw, not JPEG images. The Tint control is fine: it moves one step at a time using the mouse wheel, or the keyboard arrows, or the little arrows in the White Balance panel itself. But the Temperature control does not respond to any of those controls. Nor does it respond if I type in my own figure; it just returns to the 'in camera' figure. The image on the screen does not change at all at any time unless I use the rather imprecise slider control. I hope that a better fix will be coming soon! (NB my problem is with the actual White Balance control, not with crashing!) Edited March 4, 2023 by Jonem Original not precise enough. PaulHa 1 Quote
PaulHa Posted March 5, 2023 Posted March 5, 2023 Hi Jonem, I can confirm that I can replicate most of your problem with the same setup. I've always used the rather imprecise slider to set my WB (so hadn't noticed that the mouse wheel adjust didn't register) but I can still type in the absolute value and when I hit return it stays in place rather than reverting to the in camera figure. Hope this helps a little. Cheers, Paul. Quote
Jonem Posted March 5, 2023 Posted March 5, 2023 Thanks, PaulHa. You have the answer to that part of the problem as I described it! Deleting the (eg) '5025 k' in its entirety and typing in (eg) '6000', then hitting the return key results in '6000 k' appearing in the little text box and the adjustment holds. If you keep the 'k' and just replace the '5025' with '6000' it does not work - that is what I had been doing.) Obviously, fixing the other problems, with the mouse wheel and direction arrows, will have to be dealt with in a future release of the software. Thanks again! John. Quote
Staff Patrick Connor Posted March 10, 2023 Staff Posted March 10, 2023 The issue "Unable to scroll or use the arrows on the White Balance field in Develop Persona" (REF: AFP-5659) has been fixed by the developers in internal build "2.1.0.1720".This fix should soon be available as a customer beta and is planned for inclusion in the next customer release (this build is not yet available).Customer beta builds are announced here and you can participate by following these instructions.If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
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