(iPad) tracked down that "get it" issue: it was IOS Firefox

[Mike Swartzbeck]

I've just bought the v2 of Designer for iPad, but the App Store won't let me "get" it.

The v2 Photo download went OK, but now when I go to the Designer download link, it keeps sending me to an AppStore preview page with no "get" link. I've logged out, gone back to zero, but the download link in my account at Affinity's site keeps throwing me over to a "preview" page with no "get" or "install" link.

Updated: Finally tracked the issue down. It was IOS Firefox, being a dog again. Switched to Safari, went like a charm. (I still keep a copy of Firefox handy on here because of all the sites that Safari gags on).

Edited December 14, 2022 by Mike Swartzbeck
updated with solution

[Paul Mudditt]

On 12/14/2022 at 3:53 PM, Mike Swartzbeck said:

I've just bought the v2 of Designer for iPad, but the App Store won't let me "get" it.

The v2 Photo download went OK, but now when I go to the Designer download link, it keeps sending me to an AppStore preview page with no "get" link. I've logged out, gone back to zero, but the download link in my account at Affinity's site keeps throwing me over to a "preview" page with no "get" or "install" link.

Updated: Finally tracked the issue down. It was IOS Firefox, being a dog again. Switched to Safari, went like a charm. (I still keep a copy of Firefox handy on here because of all the sites that Safari gags on).

Sorry for the long delay in replying to this request but the Serif team and the secondary support team of simply users like myself have been answering as many as possible as quickly as possible.

Thank you for editing your post and highlighting the solution, I am sure it will be of interest to many users.

Apologies again for late response.