fonografist Posted November 29, 2022 Posted November 29, 2022 (edited) In Affinity Photo, I have a document for a vinyl cover, where I have two separate .afphoto documents linked. I think (?) they could be considered sort of large, they are 9988x7174px. The document also has some png's linked, they are a bit smaller though. The Issue that I have is that both the .afphoto documents show up as very pixelated, like they haven't properly loaded in or something. If I do stuff like move them around a bit or something like that, they seem to be fully loaded in full resolution. However, if I quit Affinity Photo and re-open the document, they are back to showing up very low-res. The png's don't have this issue at all, just the afphoto files. I had this issue in version 1.10.5.1342, but also now in version 2.0 Edited November 29, 2022 by fonografist Quote
Michail Posted January 12, 2023 Posted January 12, 2023 On 11/29/2022 at 9:10 PM, fonografist said: The Issue that I have is that both the .afphoto documents show up as very pixelated, like they haven't properly loaded in or something. If I do stuff like move them around a bit or something like that, they seem to be fully loaded in full resolution. However, if I quit Affinity Photo and re-open the document, they are back to showing up very low-res. This sounds like a graphics card performance problem. Does anything change if you deactivate the hardware acceleration (File > Settings > Performance)? Quote
fonografist Posted January 15, 2023 Author Posted January 15, 2023 Hello, and thanks for the answer! Nope, that doesnt seem to do anything, sadly. I unchecked both hardware acceleration and switched to the "warp" renderer. And by the way, I have a nvidia 3080. Quote
Staff NathanC Posted February 17, 2023 Staff Posted February 17, 2023 Hey @fonografist apologies on the late reply, Is this still occuring as of 2.0.4? If it is, any chance you could provide me with your Afphoto file (Along with the linked files) so I can confirm if this is an environmental or file specific issue and investigate further? I've provided a private Dropbox link below for uploading. https://www.dropbox.com/request/u3PpNOrzWP6EK30QuF0p Many thanks! Quote
fonografist Posted February 18, 2023 Author Posted February 18, 2023 Hello, and thank you for getting back! Yeah, I am on 2.0.4 and I have updated the versions between 2.0 and this one, and the problem has persisted. I even just updated to windows 11, and the issue is still precisely the same. I put a zip with the all the files into the dropbox link. Quote
Staff NathanC Posted February 20, 2023 Staff Posted February 20, 2023 Thanks for sending over your file, I'm only seeing this Low Pixel resolution for a few seconds when panning and zooming around the canvas as the app re-draws the area due to the large canvas area (and number of layers with adjustments, FX etc.) which then shortly clears, this is also the same after rasterising the .afphoto files. If you pan and zoom in around the canvas does the low res area clear or does it remain/can it only be cleared by moving the layers? Do you have high CPU usage in task manager when it appears as low res? Quote
AnaDia Posted February 20, 2023 Posted February 20, 2023 I had a comparable issue with afphoto files which contained linked raw files with some layers. I finally did a merge visible as top (and only active) layer in the afphoto file which worked well as a workaround. I guess you have some layer work in your afphoto file. Maybe my workaround will help you, too. Quote Regarding my English, please be so kind to keep in mind, that I'm not a nativ speaker...
fonografist Posted February 20, 2023 Author Posted February 20, 2023 13 hours ago, NathanC said: Thanks for sending over your file, I'm only seeing this Low Pixel resolution for a few seconds when panning and zooming around the canvas as the app re-draws the area due to the large canvas area (and number of layers with adjustments, FX etc.) which then shortly clears, this is also the same after rasterising the .afphoto files. If you pan and zoom in around the canvas does the low res area clear or does it remain/can it only be cleared by moving the layers? Do you have high CPU usage in task manager when it appears as low res? Yeah that is the behaviour I am usually getting in other documents, the kinda slow loading in, but usually some zooming and panning makes things load in properly. However, that never happens in this document, it just keeps being low-res. Only moving the layers makes it high-res. And I think I could say I have a somewhat powerful computer with an AMD Ryzen 5900x, 64 gigs of ram and a Nvidia 3080. I have tried actually embedding the .afphoto documents, and that does actually remove the issue, but I much prefer keeping these separate. Quote
AnaDia Posted February 21, 2023 Posted February 21, 2023 A short update to my post, because I guess it was misleading. The mentioned .afphoto files are linked in a .afpub file (yearly planner with 12 pictures) and the blurring appeared in the .afpub file. Quote Regarding my English, please be so kind to keep in mind, that I'm not a nativ speaker...
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