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Posted (edited)

In Affinity Photo, I have a document for a vinyl cover, where I have two separate .afphoto documents linked. I think (?) they could be considered sort of large, they are 9988x7174px. The document also has some png's linked, they are a bit smaller though.

The Issue that I have is that both the .afphoto documents show up as very pixelated, like they haven't properly loaded in or something. If I do stuff like move them around a bit or something like that, they seem to be fully loaded in full resolution. However, if I quit Affinity Photo and re-open the document, they are back to showing up very low-res.

The png's don't have this issue at all, just the afphoto files.

I had this issue in version 1.10.5.1342, but also now in version 2.0

Screenshot 2022-11-29 210759.png

Edited by fonografist
  • 1 month later...
Posted
On 11/29/2022 at 9:10 PM, fonografist said:

The Issue that I have is that both the .afphoto documents show up as very pixelated, like they haven't properly loaded in or something. If I do stuff like move them around a bit or something like that, they seem to be fully loaded in full resolution. However, if I quit Affinity Photo and re-open the document, they are back to showing up very low-res.

This sounds like a graphics card performance problem.  Does anything change if you deactivate the hardware acceleration (File > Settings > Performance)?

Posted

Hello, and thanks for the answer! Nope, that doesnt seem to do anything, sadly. I unchecked both hardware acceleration and switched to the "warp" renderer. And by the way, I have a nvidia 3080.

  • 1 month later...
Posted

Hello, and thank you for getting back!

Yeah, I am on 2.0.4 and I have updated the versions between 2.0 and this one, and the problem has persisted. I even just updated to windows 11, and the issue is still precisely the same.

I put a zip with the all the files into the dropbox link.

  • Staff
Posted

Thanks for sending over your file, I'm only seeing this Low Pixel resolution for a few seconds when panning and zooming around the canvas as the app re-draws the area due to the large canvas area (and number of layers with adjustments, FX etc.) which then shortly clears, this is also the same after rasterising the .afphoto files.

If you pan and zoom in around the canvas does the low res  area clear or does it remain/can it only be cleared by moving the layers? Do you have high CPU usage in task manager when it appears as low res?

Posted

I had a comparable issue with afphoto files which contained linked raw files with some layers. I finally did a merge visible as top (and only active) layer in the afphoto file which worked well as a workaround.

I guess you have some layer work in your afphoto file. Maybe my workaround will help you, too.

Regarding my English, please be so kind to keep in mind, that I'm not a nativ speaker...

Posted
13 hours ago, NathanC said:

Thanks for sending over your file, I'm only seeing this Low Pixel resolution for a few seconds when panning and zooming around the canvas as the app re-draws the area due to the large canvas area (and number of layers with adjustments, FX etc.) which then shortly clears, this is also the same after rasterising the .afphoto files.

If you pan and zoom in around the canvas does the low res  area clear or does it remain/can it only be cleared by moving the layers? Do you have high CPU usage in task manager when it appears as low res?

Yeah that is the behaviour I am usually getting in other documents, the kinda slow loading in, but usually some zooming and panning makes things load in properly. However, that never happens in this document, it just keeps being low-res. Only moving the layers makes it high-res. And I think I could say I have a somewhat powerful computer with an AMD Ryzen 5900x, 64 gigs of ram and a Nvidia 3080. I have tried actually embedding the .afphoto documents, and that does actually remove the issue, but I much prefer keeping these separate.

Posted

A short update to my post, because I guess it was misleading.

The mentioned .afphoto files are linked in a .afpub file (yearly planner with 12 pictures) and the blurring appeared in the .afpub file. 

Regarding my English, please be so kind to keep in mind, that I'm not a nativ speaker...

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