Berric Posted November 16, 2022 Share Posted November 16, 2022 Mac Os Ventura 13.0.1 (22A400) Apple Silicon M1 Max Hardware acceleration ON Affinity Design 2.0 Issue: at a certain moment it becomes impossible to place the objects of the "Asset" folder. After restarting everything works fine oggetti.mov Quote Link to comment Share on other sites More sharing options...
Komatös Posted November 16, 2022 Share Posted November 16, 2022 @ Berric I'm a Windows user, but I think you will find under File -> Import content on Mac too. Sorry, lost in translation. 😷 Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.2033) Affinity Suite V 2.5.5 & Beta 2.(latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Before you ask! No! Link to comment Share on other sites More sharing options...
Berric Posted November 16, 2022 Author Share Posted November 16, 2022 3 hours ago, Komatös said: @ Berric I'm a Windows user, but I think you will find under File -> Import content on Mac too. Sorry, lost in translation. 😷 it's not what you say is the problem, it's a bug Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 16, 2022 Share Posted November 16, 2022 That has never happened to me, but it seems clear from your video that something odd has happened to you. Can you say anything about what you were doing just before this that might have caused dragging the Assets to stop working? What happens if you double-click on the asset and then click on the document, rather than dragging it? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Berric Posted November 16, 2022 Author Share Posted November 16, 2022 Hi Walt.farrell this weird thing happened to me with the tools too, they crashed (unfortunately i don't have the video of this). As for the issue at hand, I wasn't doing anything in particular, it just happened so suddenly. for your last question, I couldn't do anything anymore because I had to restart Affinity Photo. Both crash situations, I could only restart and nothing else. This rarely happens Quote Link to comment Share on other sites More sharing options...
Berric Posted November 16, 2022 Author Share Posted November 16, 2022 Walt it happened again, and double clicking on the asset and then click on the document, so it works Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 16, 2022 Share Posted November 16, 2022 1 hour ago, Berric said: it happened again, and double clicking on the asset and then click on the document, so it works Thanks. Are you saying that, again, you could not drag from Assets, but this time you could double-click the asset and then click in the document? If so, that will probably be useful information for Serif when they look at this problem. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Berric Posted November 16, 2022 Author Share Posted November 16, 2022 exactly!! walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted November 30, 2022 Staff Share Posted November 30, 2022 It's not something I can replicate on any of our systems, for me Assets never fail to click drag from the panel onto the canvas. If there is any workflow that you do to trigger this please let me know and I'll test again. It shouldn't make a difference to this process, it didn't on my systems but you could try with Hardware Acceleration OFF. Quote Link to comment Share on other sites More sharing options...
Berric Posted November 30, 2022 Author Share Posted November 30, 2022 Quote Hi Lee For the moment I haven't had this problem anymore, I don't know what to say!! Thanks for your availability Quote Link to comment Share on other sites More sharing options...
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