A.S Posted November 15, 2022 Share Posted November 15, 2022 I want to use [Affinity Designer] that I purchased at the Microsoft Store on another PC, but I am having problems When I purchased Affinity Designer from the Microsoft Store, it was activated without receiving a product key. Since I activated the software without the product key, I am unable to activate [Affinity Designer] on other PCs. Can I receive the product key now? Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted November 15, 2022 Share Posted November 15, 2022 17 minutes ago, A.S said: I want to use [Affinity Designer] that I purchased at the Microsoft Store on another PC, but I am having problems When I purchased Affinity Designer from the Microsoft Store, it was activated without receiving a product key. Since I activated the software without the product key, I am unable to activate [Affinity Designer] on other PCs. Can I receive the product key now? Did you register the licence to an Affinity ID after you purchased the licence? A.S 1 Quote Link to comment Share on other sites More sharing options...
A.S Posted November 15, 2022 Author Share Posted November 15, 2022 I launched Affinity Designer from my PC and logged in from there with my account. I think I got the device authentication-like screen. This is your ID and registration Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 23, 2022 Staff Share Posted November 23, 2022 On 11/15/2022 at 9:27 AM, A.S said: I launched Affinity Designer from my PC and logged in from there with my account. I think I got the device authentication-like screen. This is your ID and registration Have you managed to get signed in via the app? A.S 1 Quote Link to comment Share on other sites More sharing options...
A.S Posted November 23, 2022 Author Share Posted November 23, 2022 In other words, is this ID a product key that can be activated on other PCs? I want to activate it on other PCs. The ID has 32 characters, but where does it start and end? Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 23, 2022 Staff Share Posted November 23, 2022 If you purchased from the Microsoft Store you can just log into the Microsoft Store on the new machine, redownload the app and log in with your Affinity ID (email & password) details used to register the licence. A.S 1 Quote Link to comment Share on other sites More sharing options...
A.S Posted November 25, 2022 Author Share Posted November 25, 2022 >We are sorry, the page you requested cannot be found. >The URL may be misspelled or the page you're looking for is no longer available. When I try to download V1 Affinity Designer from my purchase sub history in the MS Store, I get this Is this something I should contact the MS Store about? Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 25, 2022 Staff Share Posted November 25, 2022 It's working for me from the Library page in the MS Store app: Perhaps log out and back into the MS Store. If that fails, contact Microsoft to see if they can help. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 25, 2022 Share Posted November 25, 2022 10 hours ago, A.S said: When I try to download V1 Affinity Designer from my purchase sub history in the MS Store, Are you accessing the MS Store on the web? That's what I would guess from that error message. Perhaps try from the MS Store app on your computer, if you've only tried the web so far? You might find that works. (But yes, if there's a problem with this I think you need to contact Microsoft.) A.S 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
A.S Posted November 26, 2022 Author Share Posted November 26, 2022 Thank you very much. We have solved the problem. After carefully opening the purchase sub-history from the MS Store PC application, the V1 Affinity Designer appeared in the library and I was able to use the commercial version successfully. Thank you very much for your help! Leigh 1 Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted November 28, 2022 Staff Share Posted November 28, 2022 On 11/26/2022 at 4:51 AM, A.S said: Thank you very much. We have solved the problem. After carefully opening the purchase sub-history from the MS Store PC application, the V1 Affinity Designer appeared in the library and I was able to use the commercial version successfully. Thank you very much for your help! Excellent - thanks for letting us know. A.S 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.