How to Activate Software

[A.S]

I want to use [Affinity Designer] that I purchased at the Microsoft Store on another PC, but I am having problems
When I purchased Affinity Designer from the Microsoft Store, it was activated without receiving a product key.
Since I activated the software without the product key, I am unable to activate [Affinity Designer] on other PCs.
Can I receive the product key now?

[Mark Ingram]

17 minutes ago, A.S said:

I want to use [Affinity Designer] that I purchased at the Microsoft Store on another PC, but I am having problems
When I purchased Affinity Designer from the Microsoft Store, it was activated without receiving a product key.
Since I activated the software without the product key, I am unable to activate [Affinity Designer] on other PCs.
Can I receive the product key now?

Did you register the licence to an Affinity ID after you purchased the licence? 

[A.S]

I launched Affinity Designer from my PC and logged in from there with my account.
I think I got the device authentication-like screen.
This is your ID and registration

[Leigh]

On 11/15/2022 at 9:27 AM, A.S said:

I launched Affinity Designer from my PC and logged in from there with my account.
I think I got the device authentication-like screen.
This is your ID and registration

Have you managed to get signed in via the app?

[A.S]

In other words, is this ID a product key that can be activated on other PCs?
I want to activate it on other PCs.
The ID has 32 characters, but where does it start and end?

[Leigh]

If you purchased from the Microsoft Store you can just log into the Microsoft Store on the new machine, redownload the app and log in with your Affinity ID (email & password) details used to register the licence.

[A.S]

>We are sorry, the page you requested cannot be found.

>The URL may be misspelled or the page you're looking for is no longer available.

 

When I try to download V1 Affinity Designer from my purchase sub history in the MS Store, I get this
Is this something I should contact the MS Store about?

[Leigh]

It's working for me from the Library page in the MS Store app: 

 

Perhaps log out and back into the MS Store. If that fails, contact Microsoft to see if they can help.

[walt.farrell]

10 hours ago, A.S said:

When I try to download V1 Affinity Designer from my purchase sub history in the MS Store,

Are you accessing the MS Store on the web? That's what I would guess from that error message.

Perhaps try from the MS Store app on your computer, if you've only tried the web so far? You might find that works. 

(But yes, if there's a problem with this I think you need to contact Microsoft.)

[A.S]

Thank you very much.
We have solved the problem.
After carefully opening the purchase sub-history from the MS Store PC application, the V1 Affinity Designer appeared in the library and I was able to use the commercial version successfully.
Thank you very much for your help!

[Leigh]

On 11/26/2022 at 4:51 AM, A.S said:

Thank you very much.
We have solved the problem.
After carefully opening the purchase sub-history from the MS Store PC application, the V1 Affinity Designer appeared in the library and I was able to use the commercial version successfully.
Thank you very much for your help!

Excellent - thanks for letting us know.