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Posted

So, I'm one of the many that won't be buying the upgrade to V2 since I have paid for V1 (all 3 apps and all 3 user guide books) and cannot afford the upgrade. 
I do not accept the repeated excuse that it's because you cannot track the owners of V1 software. Nonsense. I am in your database, the software keys are registered on my account with you. You email me regularly. 

Anyway, worse than that, all mention of V1 has vanished from your website. Am I to assume that you are dropping V1 users like a hot stone? 
Surely there should be a legacy users support section? 
Luckily I have backups of the install software for my V1 programs. 

Looks like you've annoyed a lot of V1 customers with the way you've gone about this and your scripted responses to questions about discount pricing. 

I went from being a huge fan of your software, recommending it frequently to others, to being thoroughy annoyed and let down. 

Perhaps it's time for a rethink? 

Posted
Posted
4 hours ago, David in Яuislip said:

no idea if there's a link from the website

From the website, not that I've found.

From the forums, though, yes. E.g., from https://forum.affinity.serif.com/index.php?/forum/9-tutorials-serif-and-customer-created-tutorials/ you can scan down the topics and find V1 tutorials, or look at the V2 tutorials topics which have a link. Thus, at the bottom of https://forum.affinity.serif.com/index.php?/topic/170269-official-affinity-photo-v2-tutorials/ there are links to the V1 tutorial topics.

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

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